Hi

Can anyone help. On the 8th May our seller fulfilled orders were deactivated until we prove delivery of our recent orders. We have had a number of appeals rejected and account specialist are no help either. All of our postage is purchased through amazon buy postage, the items sent as large letters so posted through letter boxes but we do get delivery confirmation on most delivered items . I have provided everything asked of us in our appeal including purchase invoices to show we have stock, stock in FBA also, receipts for our amazon buy postage labels and a spreadsheet with order showing delivery confirmation if available provided by URLs from royal mail. Each appeal has been rejected asking for the info i have provided. We was told once recent orders have been confirmed as delivered they will reinstate our seller fulfilled orders but these orders are delivered and they have proof. After nearly 2 months without any cash flow and after providing all the info im not sure what i can do now.

Can anyone at amazon help and tell me where i have gone wrong?