INFORM Act Tax Verification
We received risk of deactivation yellow banner due to INFORM Act Tax Verification 7 days ago and it is still on "Tax Verification (In Progress)" .
It is already more than 72 hours since we updated Tax information.
I submitted tax interview 7 days ago and it shows "Your tax information has been validated successfully".
and I have already opened a case with ID:17227679831 and not received any response for several days.
@Roxy_Amazon@Connor_Amazon , @Emet_Amazon , @Atlas_Amazon could you help me with this issue?



INFORM Act Tax Verification
We received risk of deactivation yellow banner due to INFORM Act Tax Verification 7 days ago and it is still on "Tax Verification (In Progress)" .
It is already more than 72 hours since we updated Tax information.
I submitted tax interview 7 days ago and it shows "Your tax information has been validated successfully".
and I have already opened a case with ID:17227679831 and not received any response for several days.
@Roxy_Amazon@Connor_Amazon , @Emet_Amazon , @Atlas_Amazon could you help me with this issue?



1 reply
Emet_Amazon
Hello @Seller_deDAq6n07uprB,
Thank you for posting your concerns with your account being at risk of deactivation.
We received risk of deactivation yellow banner due to INFORM Act Tax Verification 7 days ago and it is still on "Tax Verification (In Progress)" .
It is already more than 72 hours since we updated Tax information.
I submitted tax interview 7 days ago and it shows "Your tax information has been validated successfully".
and I have already opened a case with ID:17227679831 and not received any response for several days.
I appreciate the explanation and the provided examples of the issue in your case. The screenshots has helped in confirming this is a known issue related to the tax ID verification process. We are aware of the issue and are working on a larger solution to ensure these issues are being resolved. While we're waiting for that resolution, I have shared your information with the appropriate teams to ensure your specific situation is being resolved as well.
Once I have an update from this team on their progress, I will be able to follow up here to help keep you informed on their actions and progress on the review. The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.