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Seller_deDAq6n07uprB

INFORM Act Tax Verification

We received risk of deactivation yellow banner due to INFORM Act Tax Verification 7 days ago and it is still on "Tax Verification (In Progress)" .

It is already more than 72 hours since we updated Tax information.

I submitted tax interview 7 days ago and it shows "Your tax information has been validated successfully".

and I have already opened a case with ID:17227679831 and not received any response for several days.

@Roxy_Amazon@Connor_Amazon , @Emet_Amazon , @Atlas_Amazon could you help me with this issue?

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1 reply
Tags:Account Health
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user profile
Seller_deDAq6n07uprB

INFORM Act Tax Verification

We received risk of deactivation yellow banner due to INFORM Act Tax Verification 7 days ago and it is still on "Tax Verification (In Progress)" .

It is already more than 72 hours since we updated Tax information.

I submitted tax interview 7 days ago and it shows "Your tax information has been validated successfully".

and I have already opened a case with ID:17227679831 and not received any response for several days.

@Roxy_Amazon@Connor_Amazon , @Emet_Amazon , @Atlas_Amazon could you help me with this issue?

imgimgimg
Tags:Account Health
50
303 views
1 reply
Reply
1 reply
user profile
Emet_Amazon

Hello @Seller_deDAq6n07uprB,

Thank you for posting your concerns with your account being at risk of deactivation.

user profile
Seller_deDAq6n07uprB

We received risk of deactivation yellow banner due to INFORM Act Tax Verification 7 days ago and it is still on "Tax Verification (In Progress)" .

It is already more than 72 hours since we updated Tax information.

I submitted tax interview 7 days ago and it shows "Your tax information has been validated successfully".

and I have already opened a case with ID:17227679831 and not received any response for several days.

View post

I appreciate the explanation and the provided examples of the issue in your case. The screenshots has helped in confirming this is a known issue related to the tax ID verification process. We are aware of the issue and are working on a larger solution to ensure these issues are being resolved. While we're waiting for that resolution, I have shared your information with the appropriate teams to ensure your specific situation is being resolved as well.

Once I have an update from this team on their progress, I will be able to follow up here to help keep you informed on their actions and progress on the review. The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

21
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user profile
Seller_deDAq6n07uprB

INFORM Act Tax Verification

We received risk of deactivation yellow banner due to INFORM Act Tax Verification 7 days ago and it is still on "Tax Verification (In Progress)" .

It is already more than 72 hours since we updated Tax information.

I submitted tax interview 7 days ago and it shows "Your tax information has been validated successfully".

and I have already opened a case with ID:17227679831 and not received any response for several days.

@Roxy_Amazon@Connor_Amazon , @Emet_Amazon , @Atlas_Amazon could you help me with this issue?

imgimgimg
303 views
1 reply
Tags:Account Health
50
Reply
user profile
Seller_deDAq6n07uprB

INFORM Act Tax Verification

We received risk of deactivation yellow banner due to INFORM Act Tax Verification 7 days ago and it is still on "Tax Verification (In Progress)" .

It is already more than 72 hours since we updated Tax information.

I submitted tax interview 7 days ago and it shows "Your tax information has been validated successfully".

and I have already opened a case with ID:17227679831 and not received any response for several days.

@Roxy_Amazon@Connor_Amazon , @Emet_Amazon , @Atlas_Amazon could you help me with this issue?

imgimgimg
Tags:Account Health
50
303 views
1 reply
Reply
user profile

INFORM Act Tax Verification

by Seller_deDAq6n07uprB

We received risk of deactivation yellow banner due to INFORM Act Tax Verification 7 days ago and it is still on "Tax Verification (In Progress)" .

It is already more than 72 hours since we updated Tax information.

I submitted tax interview 7 days ago and it shows "Your tax information has been validated successfully".

and I have already opened a case with ID:17227679831 and not received any response for several days.

@Roxy_Amazon@Connor_Amazon , @Emet_Amazon , @Atlas_Amazon could you help me with this issue?

imgimgimg
Tags:Account Health
50
303 views
1 reply
Reply
1 reply
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user profile
Emet_Amazon

Hello @Seller_deDAq6n07uprB,

Thank you for posting your concerns with your account being at risk of deactivation.

user profile
Seller_deDAq6n07uprB

We received risk of deactivation yellow banner due to INFORM Act Tax Verification 7 days ago and it is still on "Tax Verification (In Progress)" .

It is already more than 72 hours since we updated Tax information.

I submitted tax interview 7 days ago and it shows "Your tax information has been validated successfully".

and I have already opened a case with ID:17227679831 and not received any response for several days.

View post

I appreciate the explanation and the provided examples of the issue in your case. The screenshots has helped in confirming this is a known issue related to the tax ID verification process. We are aware of the issue and are working on a larger solution to ensure these issues are being resolved. While we're waiting for that resolution, I have shared your information with the appropriate teams to ensure your specific situation is being resolved as well.

Once I have an update from this team on their progress, I will be able to follow up here to help keep you informed on their actions and progress on the review. The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

21
Follow this discussion to be notified of new activity
user profile
Emet_Amazon

Hello @Seller_deDAq6n07uprB,

Thank you for posting your concerns with your account being at risk of deactivation.

user profile
Seller_deDAq6n07uprB

We received risk of deactivation yellow banner due to INFORM Act Tax Verification 7 days ago and it is still on "Tax Verification (In Progress)" .

It is already more than 72 hours since we updated Tax information.

I submitted tax interview 7 days ago and it shows "Your tax information has been validated successfully".

and I have already opened a case with ID:17227679831 and not received any response for several days.

View post

I appreciate the explanation and the provided examples of the issue in your case. The screenshots has helped in confirming this is a known issue related to the tax ID verification process. We are aware of the issue and are working on a larger solution to ensure these issues are being resolved. While we're waiting for that resolution, I have shared your information with the appropriate teams to ensure your specific situation is being resolved as well.

Once I have an update from this team on their progress, I will be able to follow up here to help keep you informed on their actions and progress on the review. The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

21
user profile
Emet_Amazon

Hello @Seller_deDAq6n07uprB,

Thank you for posting your concerns with your account being at risk of deactivation.

user profile
Seller_deDAq6n07uprB

We received risk of deactivation yellow banner due to INFORM Act Tax Verification 7 days ago and it is still on "Tax Verification (In Progress)" .

It is already more than 72 hours since we updated Tax information.

I submitted tax interview 7 days ago and it shows "Your tax information has been validated successfully".

and I have already opened a case with ID:17227679831 and not received any response for several days.

View post

I appreciate the explanation and the provided examples of the issue in your case. The screenshots has helped in confirming this is a known issue related to the tax ID verification process. We are aware of the issue and are working on a larger solution to ensure these issues are being resolved. While we're waiting for that resolution, I have shared your information with the appropriate teams to ensure your specific situation is being resolved as well.

Once I have an update from this team on their progress, I will be able to follow up here to help keep you informed on their actions and progress on the review. The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

21
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