Banned for Life? I put the wrong company address, can't verify nor change my address.
I mistakenly registered my account with a company that doesn’t have a physical address, so I couldn’t provide a utility bill. When I tried to update it to a different company address in another country, I found that the option is disabled for UK/US marketplaces but available for SG/UAE.
After four weeks of back-and-forth with support, I’ve received conflicting answers—some saying it’s impossible to change, while others assured me they would handle it, but nothing has happened. Has anyone else experienced this issue? I feel like I’m getting nowhere.
Banned for Life? I put the wrong company address, can't verify nor change my address.
I mistakenly registered my account with a company that doesn’t have a physical address, so I couldn’t provide a utility bill. When I tried to update it to a different company address in another country, I found that the option is disabled for UK/US marketplaces but available for SG/UAE.
After four weeks of back-and-forth with support, I’ve received conflicting answers—some saying it’s impossible to change, while others assured me they would handle it, but nothing has happened. Has anyone else experienced this issue? I feel like I’m getting nowhere.
2 replies
Seller_rI7BZIczK8iAC
A seller account can NOT be transferred. If you want to change the "Legal Entity" in your settings, the AI considers that this is a new owner and thus it's not possible.
If your account is not deactivated (you don't tell us that) close it properly, wait two weeks and create a new seller account with another email and with your correct "Legal Entity".
Attention: "Single Member LLC" or "Sole proprietor" are INDIVIDUAL and not BUSINESS!
Emet_Amazon
Hello @Seller_QLQ1UT6FoPIgY,
Thank you for your post.
We are closing this duplicate thread.
Please create only one topic per question. Creating multiple threads for the same question causes confusion and disruption to the forums, potentially taking longer for you to get the answer you are seeking.
You may continue the discussion in your original topic, thank you.
Emet.
