Incorrect Primary Account Manager
Hello. Please assist.
My Amazon US account has been de-activated and in trying to rectify this I have noticed that the person listed as the Primary Account Manager does not and has never worked for our company or has anything to do with our company. How do I remove him? Hopefully once this is done I will be able to successfully re-activate our account with the correct required information on the uploaded documents.
Thank you!
Kind regards
Tracy
Incorrect Primary Account Manager
Hello. Please assist.
My Amazon US account has been de-activated and in trying to rectify this I have noticed that the person listed as the Primary Account Manager does not and has never worked for our company or has anything to do with our company. How do I remove him? Hopefully once this is done I will be able to successfully re-activate our account with the correct required information on the uploaded documents.
Thank you!
Kind regards
Tracy
2 replies
LeviDylan_Amazon
Hello @Seller_xQU1UsJXOyAj6,
Thank you for posting on the Forums.
I see that your account is deactivated and you have questions about how to change the primary account owner details in order to comply with the account verification.
So that I am able to assist you the best, I am engaging a Community Manager to review this situation further. If you could share relevant case ID's here, we can take a look.
If you have any additional questions or updates to provide, please feel free to respond here. The Forums community and I are here to support you.
Wishing you the best,
LeviDylan
