How do I delete my account after being suspended?
My account has been suspended since March 2024 due to 'violation of section 3 policy'. I've tried reactivating the account but it was futile.
Now, I would like to delete the account because it keeps accumulating charges even while inactive but every time I go through the account deletion process it just says they've received my request and I'm still able to login again.
How do I delete the account once and for all?
How do I delete my account after being suspended?
My account has been suspended since March 2024 due to 'violation of section 3 policy'. I've tried reactivating the account but it was futile.
Now, I would like to delete the account because it keeps accumulating charges even while inactive but every time I go through the account deletion process it just says they've received my request and I'm still able to login again.
How do I delete the account once and for all?
9 replies
Seller_rI7BZIczK8iAC
It is not possible to delete a deactivated account. We have daily this question and I am asking myself - to be honest - how previous sellers can get out of this. I just would put the bank account to zero in order to avoid new charges. BUT - I don't know if Amazon will use other means to get their money, if you live in USA!
Seller_OvL8C4BJWiuS9
You cannot delete a deactivated account. Have you tried addressing the violation?
Roxy_Amazon
Hello @Seller_mO4G43aK37Rok,
Thank you for reaching out about your account situation. We understand your frustration with the ongoing suspension since March 2024 and the accumulating charges you're experiencing.
As our other sellers stated: A suspended account cannot be deleted until it's reinstated. The best approach would be to:
- First, work on resolving the Section 3 policy violation that led to the suspension
- Once your account is reinstated, you can then proceed with the deletion request
To address your concern about accumulating charges, we recommend downgrading your account from Professional to Individual selling plan. This will prevent any ongoing fees while you work on the suspension issue. You can find detailed instructions for downgrading your account on our Help page: "Switch to an Individual selling plan"
Our seller community and I are here to support you through this process. Should you need any clarification about the reinstatement process or account downgrade steps, please don't hesitate to reach out.
Thank you for being part of our seller community.
Best,
-Roxy
