Section 3 Deactivation - Support is no help.
Like many here, my account has been deactivated under section 3, we've tried everything to provide proper documentation and have been unsuccessful.
I continue to be charged for the inventory being held and yet, I'm unable to create removal orders and I receive an error when attempting to do so. Contacting support feels useless, twice my information has been "forwarded to the FBA team" and I've never heard from anyone that side.
I'm so done with this whole thing and just want to resolve it. I've already downgraded my account and now just want to stop being charged for my inventory. Someone PLEASE help.
Section 3 Deactivation - Support is no help.
Like many here, my account has been deactivated under section 3, we've tried everything to provide proper documentation and have been unsuccessful.
I continue to be charged for the inventory being held and yet, I'm unable to create removal orders and I receive an error when attempting to do so. Contacting support feels useless, twice my information has been "forwarded to the FBA team" and I've never heard from anyone that side.
I'm so done with this whole thing and just want to resolve it. I've already downgraded my account and now just want to stop being charged for my inventory. Someone PLEASE help.
7 replies
Seller_OvL8C4BJWiuS9
Post your original deactivation notice there are lots of "Section 3" violations.
Seller_kIukTwdhvntAp
" I've already downgraded my account and now just want to stop being charged for my inventory. "
First, do as @Seller_OvL8C4BJWiuS9has noted and post the actual suspension notice.
If they are refusing to let you do a removal order you probably got hit with an IP violation or counterfeit claims.
In either case, you will be charged for storage until everything is either returned, sold, or disposed of.
" we've tried everything to provide proper documentation and have been unsuccessful. "
What have you provided? The two key elements revolve around these questions --
DO YOU have an LOA from the brand allowing you to sell on here?
DID YOU source from AUTHORIZED wholesale sources that your rep at the brand says are OK?
If the answer is NO, you are most likely done on here.
Bryce_Amazon
Greetings @Seller_xEMLfQa5aXtXx,
If you're still facing issues related to Account Deactivation, I highly encourage you to create a thread within the Account Health category of our forums. Doing so will put you in contact with our Account Health Specialists who are best suited to guide you through next steps. Best of luck to you!
- Bryce
