Worried about this and Amazon refunding
I sent a £100 item to an address given on a 24 hour courier
It was delivered at 9.30 this morning and left with a neighbour
The customer has contacted me at 18:30 tonight to say that his address was wrong as he 'hadn't checked the address linked to his Amazon account' after he had moved
The goods were delivered to an address in London
Photograph, GPS - fully tracked
He lives near Leeds
presuming now Amazon will refund him, and I will be out of pocket, even though he has admitted it was his mistake
Worried about this and Amazon refunding
I sent a £100 item to an address given on a 24 hour courier
It was delivered at 9.30 this morning and left with a neighbour
The customer has contacted me at 18:30 tonight to say that his address was wrong as he 'hadn't checked the address linked to his Amazon account' after he had moved
The goods were delivered to an address in London
Photograph, GPS - fully tracked
He lives near Leeds
presuming now Amazon will refund him, and I will be out of pocket, even though he has admitted it was his mistake
1 reply
Seller_ZJhFeE3tNKzfh
only if he actually raises an a-z claim.
But if he did, he would probably win going on thd fact amazon usual require a signature.
At that point id say a letter before action against amazon would be your next step
