Is it just me, or is FBA Seller Support the Worst Customer Service in history?
Is it just me, or is FBA Seller Support the Worst Customer Service in history?
One of three things happen when I contact Seller Support
1. I'm passed off to another team, which also is clueless to help me.
2. I'm given a cookie answer that never applies to my case, and we go round and round and round until I give up on the conversation altogether
3. I'm just ignored or hung up on.
Am I crazy, or is this happening to other people too?
What's funny is Amazon buyer support is the best I've ever experienced with any company. What does this tell us?
Is it just me, or is FBA Seller Support the Worst Customer Service in history?
Is it just me, or is FBA Seller Support the Worst Customer Service in history?
One of three things happen when I contact Seller Support
1. I'm passed off to another team, which also is clueless to help me.
2. I'm given a cookie answer that never applies to my case, and we go round and round and round until I give up on the conversation altogether
3. I'm just ignored or hung up on.
Am I crazy, or is this happening to other people too?
What's funny is Amazon buyer support is the best I've ever experienced with any company. What does this tell us?
2 replies
Atlas_Amazon
Hello @Seller_GvTxrjwpRZeC8
Thank you for the information provided regarding the issues you have been experiencing with FBA. I understand you have not got the assistance you are looking for. Would you be able to provide the case information that you have in relation to your concern?
I have gone ahead and engaged another community manager to further review your situation. Any other details you have should be provided to this thread for support.
Best,
Atlas
