FRUSTRATED FROM SAFE-T CLAIM DEPARTMENT
ONE OF THE FRUSTRATED AND UNEDUCATED SUPPORT IS AMAZON SAFE-T CLAIM SUPPORT.
1. SAFE-T CLAIM START THE NEW POLICY ON EACH RETURN TO PASTE "QUALITY CHECK OK" STICKER EVEN CUSTOMER RETURN DIFFERENT, DAMAGED OR OLD PRODUCTS RETURN.
2. WHENEVER YOU FILE ANY SAFE-T CLAIM AMAZON WILL DENIED THE CLAIM AND SEND COPY-PASTE ROBOTIC PROCESS AUTOMATION RESPONSE
A) YOU HAVE EXCEEDED THE ACCEPTABLE LIMIT OF FILING SAFE-T CLAIMS.
B) YOU MAY HAVE PROVIDED IMAGES WITH YOUR SAFE-T CLAIMS THAT ARE NOT IN ACCORDANCE WITH AMAZON POLICIES, OR MISUSED THE SAFE-T CLAIMS POLICY.
HOWEVER AMAZON NOT TRACK FRAUD CUSTOMERS AND REMOVE CUSTOMERS FROM FUTURE PURCHASE OR AUTHORIZED SELLERS TO BLOCK FRAUD CUSTOMERS.
3. MOST OF THE ITEM STOLE BY AMAZON ATS COURIER THEY STOLE THE GOODS FROM MOST OF THE CUSTOMER REJECT SHIPMENT AND MOST OF THE AREA THEY DEAL WITH CUSTOMERS WITH 50% PAYMENT WHEN CUSTOMER PLACE THE ORDER ATS TEAM HANDOVER THE GOODS TO CUSTOMER AND CHARGED HALF AMOUNT AFTER THAT THEY MARKED THE SHIPMENT AS CUSTOMER REJECT AND IN THE RETURN PARCEL THEY RETURN XYZ ITEMS TO SELLERS AND WHEN SELLERS FILE SAFE-T CLAIM AMAZON DENIED THE CLAIM.
4. AMAZON SAFE-T CLAIM HARASS SELLERS TO SEND "POLICY VIOLATION" EMAIL AFTER EACH SAFE-T CLAIM REJECTION SO THAT SELLER ACCOUNT WILL PENALIZE AND SELLERS NOT REOPENED OR FILE ANY NEW CLAIMS.
PFB THE REFERENCE ORDER ID's:
171-9516596-5791542
408-5027082-7222734
402-7764000-2261149
406-8549711-3056336
402-0439734-5973957
404-9784332-0581168
402-2926545-8629139
406-3599796-6861946
408-5039891-6733959
407-1728939-5115546
404-2094127-5856332
408-2515516-3607517
404-4674268-1616323
404-0472860-8427537
403-9883922-6589114
404-8692528-2130709
171-8334949-8123525
408-4254503-2981124
402-3404891-7671545
FRUSTRATED FROM SAFE-T CLAIM DEPARTMENT
ONE OF THE FRUSTRATED AND UNEDUCATED SUPPORT IS AMAZON SAFE-T CLAIM SUPPORT.
1. SAFE-T CLAIM START THE NEW POLICY ON EACH RETURN TO PASTE "QUALITY CHECK OK" STICKER EVEN CUSTOMER RETURN DIFFERENT, DAMAGED OR OLD PRODUCTS RETURN.
2. WHENEVER YOU FILE ANY SAFE-T CLAIM AMAZON WILL DENIED THE CLAIM AND SEND COPY-PASTE ROBOTIC PROCESS AUTOMATION RESPONSE
A) YOU HAVE EXCEEDED THE ACCEPTABLE LIMIT OF FILING SAFE-T CLAIMS.
B) YOU MAY HAVE PROVIDED IMAGES WITH YOUR SAFE-T CLAIMS THAT ARE NOT IN ACCORDANCE WITH AMAZON POLICIES, OR MISUSED THE SAFE-T CLAIMS POLICY.
HOWEVER AMAZON NOT TRACK FRAUD CUSTOMERS AND REMOVE CUSTOMERS FROM FUTURE PURCHASE OR AUTHORIZED SELLERS TO BLOCK FRAUD CUSTOMERS.
3. MOST OF THE ITEM STOLE BY AMAZON ATS COURIER THEY STOLE THE GOODS FROM MOST OF THE CUSTOMER REJECT SHIPMENT AND MOST OF THE AREA THEY DEAL WITH CUSTOMERS WITH 50% PAYMENT WHEN CUSTOMER PLACE THE ORDER ATS TEAM HANDOVER THE GOODS TO CUSTOMER AND CHARGED HALF AMOUNT AFTER THAT THEY MARKED THE SHIPMENT AS CUSTOMER REJECT AND IN THE RETURN PARCEL THEY RETURN XYZ ITEMS TO SELLERS AND WHEN SELLERS FILE SAFE-T CLAIM AMAZON DENIED THE CLAIM.
4. AMAZON SAFE-T CLAIM HARASS SELLERS TO SEND "POLICY VIOLATION" EMAIL AFTER EACH SAFE-T CLAIM REJECTION SO THAT SELLER ACCOUNT WILL PENALIZE AND SELLERS NOT REOPENED OR FILE ANY NEW CLAIMS.
PFB THE REFERENCE ORDER ID's:
171-9516596-5791542
408-5027082-7222734
402-7764000-2261149
406-8549711-3056336
402-0439734-5973957
404-9784332-0581168
402-2926545-8629139
406-3599796-6861946
408-5039891-6733959
407-1728939-5115546
404-2094127-5856332
408-2515516-3607517
404-4674268-1616323
404-0472860-8427537
403-9883922-6589114
404-8692528-2130709
171-8334949-8123525
408-4254503-2981124
402-3404891-7671545
11 replies
Seller_kdUceQdBfcXNp
This is happening with everyone. Also we dont know the acceptable limit of claims. We are getting a lot of wrong returns which leads to a direct loss of shipping charges, packing and the product itself. Nowadays filing claims are just waste of time.
Seller_3f01x74YOaXHH
I am also facing same problem with safe-t-claim, they denied repeadtly after so many appeals, one of customer was ordered machine which cost 33k customer was done payment to Amazon, however the customer was returned the product, so the amount was debited from my seller central wallet, subsequently, the inventry was not returned to seller after 30 days, but it was marked as returned in tracking by easy ship, i was filed safe t claim since 45 days they are denied my claim, their response was received that i should have filed safe t claim within 15 days window after 15 days i was not eligible to claim, however i have requested to amazon to issue prof of delivery, gprs coordination if they delivered the machine, ultimately no response regarding my concerns, i have lost 33k product due to amazon cheating
becareful guys, when customers returning the product, please be sure to check whether product has successfully returned to you or not.
Seller_yZlbMrUdqd0t6
Facing same problem. Amazon team please solve this problem
Seller_LIvaiCNjUAMXZ
Yes ,,,,... most of orders as showing customers rejected but we received opened package and xyz products ... those type of returns we claimed to safty claim... they simply denied..... facing hug lose....
Seller_yjCiS7KQxsnbg
This has become a Major Problem in doing business on this Platform. We have removed all High Value products from Amazon due to this Safe-T Claim denial problem.
Seller_upZTNVLLWxFy9
in Tamperproof packages, also we are receiving wrong products, and when we raise claim, they denied, saying it is already checked from our end
Seller_vOpGdymsurJff
need return system will be cancel for amazon seller like elecronic itmes
Seller_fAhuauHS4SpCm
Yes that is happening with everyone, robotic response is worst experience in safety claim. They trust 0% on seller
Seller_WWvVlOeebxlaG
same bro my 5 safety claim also pending .
Seller_TCZaPQgsgFY1o
we have few questions for old and experienced sellers on amazon who were also selling before 2020-lockdown ,
1) how long you have been selling on amazon
2) and, we all know the current situation with the safe-t claims, but the situation was always like this ?
3) were claims granted easily if provided sufficient evidences to safe t team??? (or claims were not granted easily before 2020-lockdown??)
