Our listing suddenly disappeared from search results since 29th Oct
Our product has been selling for 3 years now and category rankings have remained in the top 40. Before October 29th, we can find our listing on the first page for the main keyword and it's been on the first page for 1-2 years at least.
But now, our listing disappear with no reason in one day, which we can not accept, and the sale drop 40-50% after that.
We did open a case, but amazon service keep saying "we limit the number of ASINs returned to present customers with the highest-quality results", which is not helpful at all.
Please help us out.
@Dominic_Amazon @Micah_Amazon@Jameson_Amazon@Blake_Amazon
Our listing suddenly disappeared from search results since 29th Oct
Our product has been selling for 3 years now and category rankings have remained in the top 40. Before October 29th, we can find our listing on the first page for the main keyword and it's been on the first page for 1-2 years at least.
But now, our listing disappear with no reason in one day, which we can not accept, and the sale drop 40-50% after that.
We did open a case, but amazon service keep saying "we limit the number of ASINs returned to present customers with the highest-quality results", which is not helpful at all.
Please help us out.
@Dominic_Amazon @Micah_Amazon@Jameson_Amazon@Blake_Amazon
3 replies
Seller_HkIamVOKijDyZ
Same here, and my sales drop 40%,Please help us fix this problem
@Michelle_Amazon @Jameson_Amazon @Micah_Amazon @Dominic_Amazon
Seller_pWTQZX98rdIUv
SAME HAPPENED TO US, NO HELP PROVIDED YET
Manny_Amazon
Hello @Seller_D9nrRn6UCRKpY,
Thanks for posting to the Forums. I would refer you to the information provided in case 16607239861, as highlighted that the ASIN B099RNQTBQ is currently searchable on Amazon.com and the keywords "Gym Bag for Men Women, Small Fitness Workout Sports Duffle Bag with Wet Pocket & Shoes Compartment, Water Resistant Overnight Weekender Duffel Bag in Light Black" are returning this ASIN in shopping results.
The position in which an ASIN is returned can fluctuate over time and may differ between customers or shipping locations. There is no anomaly in Amazon keyword indexing as our system has no current issues, and the recommendation was to improve the discoverability of your ASIN by optimizing the keywords on your listing.
Regards,
- Manny