My listing is deactivated and re-activated but my inventory didn't come back
I have 2 variants of a product (2 listings) that that was removed because of FCC requirements. I certified both, provided FCC ID in the compliance section of the listings, opened cases and provided documents.
Now I get only one variant reinstalled, but the inventory went to stranded inventory and didn’t go back to my FBA inventory.
The other variant, which differ in color, didn’t get reinstated although they are same product.
Please someone help.
My listing is deactivated and re-activated but my inventory didn't come back
I have 2 variants of a product (2 listings) that that was removed because of FCC requirements. I certified both, provided FCC ID in the compliance section of the listings, opened cases and provided documents.
Now I get only one variant reinstalled, but the inventory went to stranded inventory and didn’t go back to my FBA inventory.
The other variant, which differ in color, didn’t get reinstated although they are same product.
Please someone help.
2 replies
Seller_CW0P5hgbsiqWX
If the inventory went to stranded, it is not coming back live because it is not available. You can always send new stock.
CR_Amazon
Hi there @Seller_LuJR0RNI6aL9f
My name is CR and wanted to jump in here. Please do know that the seller forums is not a direct path to Seller Support and we don't have the same tools and visibility that team has.
Have you reached out to Seller Support yet on this to see if they could provide you with some guidance here? If you have, would you mind sharing the case # below and I'd be happy to take a further look there.
I'll hang tight here for your reply.
CR_Amazon
