The Order Status is Pending
We have an order that has been pending, so it can not be shipped, why? I saw that the buyer had canceled orders for several times and placed orders again, indicating that the buyer wanted to buy our products. The Amazon background showed that the credit card was not authorized, so I don't think it is such a problem. I can't help the buyer solve this problem, nor can I contact the buyer.
The Order Status is Pending
We have an order that has been pending, so it can not be shipped, why? I saw that the buyer had canceled orders for several times and placed orders again, indicating that the buyer wanted to buy our products. The Amazon background showed that the credit card was not authorized, so I don't think it is such a problem. I can't help the buyer solve this problem, nor can I contact the buyer.
1 reply
CR_Amazon
@Seller_3PbxmtU0T2WuT
Hello there, my name is CR and wanted to hop in here to see if you still needed some assistance here.
Should you still need some support here, I'd recommend reaching out to Seller Support if you have not already by following this link.
I hope you have an amazing Prime Day week ahead!
CR_Amazon
