Hello Sellers!

Customers feel more connected to brands that offer direct one-on-one interaction, especially for post order support. The Customer Reviews Dashboard provides a way to keep track of all the new reviews on your branded products, and enables you to take action to offer the buyer a solution when the star rating is lower than 4!

Benefits:

• Get Authentic insights directly from customers and easily keep track of all your branded product reviews
• Use Tailored responses from your templated emails from customer-seller messaging and offer a refund or request additional info from the buyer

Resources:

• Contact Customer eligibility and initial FAQ's
• Track and respond to customer reviews Seller University

If you have utilized this dashboard or are checking it out for the 1st time, we would love to hear what you think!!