Has anyone received such a letter?
As an enhanced security measure, you must complete an identity verification check in order to continue to sell in Amazon’s store. To complete the process, please review the details provided below and click on the link to start your verification within 14 days; please note that this link will lead you to the website hosted by our third-party identity verification services provider, Persona.
need to do this?
Has anyone received such a letter?
As an enhanced security measure, you must complete an identity verification check in order to continue to sell in Amazon’s store. To complete the process, please review the details provided below and click on the link to start your verification within 14 days; please note that this link will lead you to the website hosted by our third-party identity verification services provider, Persona.
need to do this?
14 replies
Seller_rI7BZIczK8iAC
To me that sounds suspicious. All sellers receive a reverification notice from time to time, but it never says that it's done by a third-party verification services provider.
On your place I would create a case adding a screenshot of this message and ask if it is legit.
CR_Amazon
Hello there @Seller_gM9q8MEPYR8Ii
This certainly sounds suspicious. I have peeked into your account and see your account is active, in good standing, and is not currently requiring any further account verifications from what I can see on my end.
Please do submit this to Seller Support as suggested by @Seller_rI7BZIczK8iACabove, but please do not click any links included in that email.
CR_Amazon
CR_Amazon
@Seller_gM9q8MEPYR8Ii
I forgot to include the below in my above response,
The best way for Amazon to track suspicious email, is for you to share a copy of the email with us.
You can do this by sending an email to reportascam@amazon.com and attaching the email that you suspect is fake.
Thank you!
CR_Amazon
Seller_ehVVYx1UWph9r
I got the same email, too.
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Hello,
As an enhanced security measure, you must complete an identity verification check in order to continue to sell in Amazon’s store. To complete the process, please review the details provided below and click on the link to start your verification within 14 days; please note that this link will lead you to the website hosted by our third-party identity verification services provider, Persona.
During this process, you will need to show your original ID and the details on this ID should match with the identification details you provided in your Amazon selling account. The verification process will take less than 5 minutes to complete. After completion, we will review the details and get back to you within 72 hours. If you do not successfully complete this verification within 14 days, you will no longer be eligible to sell on Amazon.com.
1. Click on the following link to begin and follow the instructions.
Click here to start the verification
We are here to help
If you have any questions, please contact the Selling Partner Support Team:
https://sellercentral.amazon.com
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What should I submit? I couldn't find any entrance in my seller central. Please help.
Seller_BEwttjvDpttcn
Hello there, I did receive the same email and after 14 days, my Amazon seller account has been deactivated yesterday. Then I am calling help from Amazon seller support, they ask me to do third-party identity verification. Now I am waiting for the email from Amazon support.
Seller_t8Q4TYGVT9fpU
i receive the this letter nearly one month ,but i do not do anything, my account is still ok, i think this is a scam email
Seller_KhxaeGVvlRq5K
Hello, may I know how to participate in the third party identity verification? Is there a dedicated person for the review
