Inbound Shipping SKU's not Validating
Is anyone else having problems with inbound shipments.
When we create a shipment we select the SKU and then click on CONFIRM AND CONTINUE, once we’ve click on this normally a few seconds later it allows you to select box size etc.
Today we’ve found each time we do this we receive the spinning circle which instead of being there for a few seconds remains and does not allow us to go any further.
27 replies
Seller_DTufFoxJuMU0M
Also having same issue - tried doing a completely new shipment and its the same, hopefully it gets fixed soon
Seller_UUnTOdqvuY2Oc
Same issue here. Hopefully it will be fixed soon.
Seller_R8W4ooA3yVAgO
Same for us… Can’t get to the shipping labels part.
Seller_jeHAq028Nn59S
I have been on chat with Amazon and they have advised the following:>
Lauren:Regarding this,
there’s currently reports of shipment workflow technical issues specifically on step 1. We sincerely apologise for the inconvenience.
In this situation, kindly retry creating a new shipment after a few hours. Workflow issues are usually resolved within 24 hours.
Seller_DTufFoxJuMU0M
anyone had any luck with this? Don’t want to add 46 skus to a new workflow to get the same spinning wheel haha
Seller_UjjPjmRoz951d
Not much help but we’ve just received this from Amazon, we’d already tried different browser, cache, cookies etc.
Hello from Amazon Selling Partner Support,
_I understand that your having issue with creating a shipment. I really appreciate you bringing this to our attention so we can deal with this immediately. _
Please accept my apologies for the inconvenience for unable to create a shipment. Rest assured that we will help you get this issue resolved.
Please try to create a new shipment using a computer and if you already using a computer please use a different browser then try it again.
If this doesn’t work please clear your browser caches and cookies and try it again. If issue persist please provide us the screenshot copy of the issue and the ASIN/SKU.
Once we have this information we will help you fix this issue.
Thank you for selling with Amazon.
