-'skip_offer' is required but not supplied.
-'skip_offer' is required but not supplied.
Does anyone know what this error is and how to over come it?
-'skip_offer' is required but not supplied.
-'skip_offer' is required but not supplied.
Does anyone know what this error is and how to over come it?
34 replies
Seller_Xh21yr1j4QpmT
I get the same offer. Ive tried uploading a SS but that causes more issues than using the manual way.
Looks like i might have to bite the bullet and use the SS method :-( as i cant see AMZ sorting this any time soon.
Seller_yZYfMeznVc3TO
So far support have asked me:
- Provide screenshots
- To clear browser data
- Use Firefox
- Provide the same screenshots again
- Provide the SKU (not sure how that will help, as I can't add the SKU)
- Clear browser cache and cookies (again)
- Provide them with an ASIN for the new product that I can't add (which doesn't have an ASIN because it is new)
- Provide the URL where the issue happened.
- Provide the same screenshots again
- Provide the error message (again)
- Clear cache and cookies (again)
- Use Firefox (again)
- Clear cache and cookies (again)
- Provide the error message (again)
- Clear cache and cookies (again)
- Provide the ASIN - which I can't add! (again)
- Try adding a product again
- Fix a totally unrelated product that is stuck in my "with issues list" - the issue is that I am out of stock, so I deleted it to make them happy
- Try adding a product again using a link they sent me
- Take another full screen screenshot of the issue
- Look for the missing "Skip Offer" field in the "Offers" section of the form (which is missing)
They've now passed it on to another person/team. This will be the thrid person/team :(
I have 0% confidence that this will be fixed until someone at Amazon starts to wonder why so many sellers are no longer adding any new products.
Seller_CL6UbO7N6OVQ2
@Julia_Amznis this something you can take a look into as it means we cannot add new products via seller central
Julia_Amzn
Hello @Seller_CL6UbO7N6OVQ2,
Thank you for flagging the issue and tagging me.
Dear Sellers, I would appreciate if you could provide me with the relevant Seller Support case IDs.
Thank you,
Julia.
Seller_9AaJnAFtEooS6
you have to enter a listed price with tax, if you don't have a list price with tax enter 0 (zero)
you can find the list price with tax on the offer page, nears sales price / listing price etc
Seller_yZYfMeznVc3TO
Amazon have added a fix for this - sort of. When you try to submit a product, you still get the "skip_offer" error. However, there is now a tick box underneath that says something like "skip offer and enter details later". Tick that and you should be able to submit the new product again. Not sure if this works for variations yet.
Julia_Amzn
@Seller_yZYfMeznVc3TO, thank you for this advice! @Seller_XYf7ZWYOWzfdj @Seller_CL6UbO7N6OVQ2 @Seller_N1HR77QspGkns, can you follow this instruction and let me know if it works for you?
Seller_XYf7ZWYOWzfdj
on the offer page that did come up so i thought to myself, lets give it a go. later the product was indeed listed without any pictures for some reason. then i think i went in and chose price etc. it took a good number of hours for the pictures to show up but it is now listed. wasted about two hours of my Sunday.
Julia_Amzn
Thank you for your response @Seller_XYf7ZWYOWzfdj, and apologies for the inconvenience.
Seller_3TkhesWVx1EAe
Yes, this works - had the same issues as the OP.
Seller_yjz1EenN58k0g
just input false if you don't want skip offer
