Negative Feedback review
@Julia_Amazon@Sarah_Amzn, @Maja_Amazon @Winston_Amazon @Sakura_Amazon_ @Simon_Amazon
I have received negative feedback on order 026-7527129-7923521 stating that the delivery was made to post office address as requested but the seller failed to put their name on the parcel so this caused difficulties with them collecting the item. As the seller I simply printed the label from the address provided by Amazon so if the buyer never included their name when providing a delivery address that is no fault of the seller. I have tried to get this feedback removed by raising a case but as usual Amazon just keep closing down the case with no action. Once again this is just so unfair. Can you please see if you can help get this removed.
Thanking you in advance.
Regards, TNP
Negative Feedback review
@Julia_Amazon@Sarah_Amzn, @Maja_Amazon @Winston_Amazon @Sakura_Amazon_ @Simon_Amazon
I have received negative feedback on order 026-7527129-7923521 stating that the delivery was made to post office address as requested but the seller failed to put their name on the parcel so this caused difficulties with them collecting the item. As the seller I simply printed the label from the address provided by Amazon so if the buyer never included their name when providing a delivery address that is no fault of the seller. I have tried to get this feedback removed by raising a case but as usual Amazon just keep closing down the case with no action. Once again this is just so unfair. Can you please see if you can help get this removed.
Thanking you in advance.
Regards, TNP
2 replies
Seller_oCwYfwNQZwFJk
@Julia_Amazon @Sarah_Amzn
Are you able to assist with my issue I raised a few days back?
Rgds,
TNP
Sarah_Amzn
Hello @Seller_oCwYfwNQZwFJk,
I checked your case with the partner team and the feedback should have been removed.
Could you please confirm?
Best,
Sarah.
Negative Feedback review
@Julia_Amazon@Sarah_Amzn, @Maja_Amazon @Winston_Amazon @Sakura_Amazon_ @Simon_Amazon
I have received negative feedback on order 026-7527129-7923521 stating that the delivery was made to post office address as requested but the seller failed to put their name on the parcel so this caused difficulties with them collecting the item. As the seller I simply printed the label from the address provided by Amazon so if the buyer never included their name when providing a delivery address that is no fault of the seller. I have tried to get this feedback removed by raising a case but as usual Amazon just keep closing down the case with no action. Once again this is just so unfair. Can you please see if you can help get this removed.
Thanking you in advance.
Regards, TNP
Negative Feedback review
@Julia_Amazon@Sarah_Amzn, @Maja_Amazon @Winston_Amazon @Sakura_Amazon_ @Simon_Amazon
I have received negative feedback on order 026-7527129-7923521 stating that the delivery was made to post office address as requested but the seller failed to put their name on the parcel so this caused difficulties with them collecting the item. As the seller I simply printed the label from the address provided by Amazon so if the buyer never included their name when providing a delivery address that is no fault of the seller. I have tried to get this feedback removed by raising a case but as usual Amazon just keep closing down the case with no action. Once again this is just so unfair. Can you please see if you can help get this removed.
Thanking you in advance.
Regards, TNP
Negative Feedback review
@Julia_Amazon@Sarah_Amzn, @Maja_Amazon @Winston_Amazon @Sakura_Amazon_ @Simon_Amazon
I have received negative feedback on order 026-7527129-7923521 stating that the delivery was made to post office address as requested but the seller failed to put their name on the parcel so this caused difficulties with them collecting the item. As the seller I simply printed the label from the address provided by Amazon so if the buyer never included their name when providing a delivery address that is no fault of the seller. I have tried to get this feedback removed by raising a case but as usual Amazon just keep closing down the case with no action. Once again this is just so unfair. Can you please see if you can help get this removed.
Thanking you in advance.
Regards, TNP
2 replies
2 replies
Seller_oCwYfwNQZwFJk
@Julia_Amazon @Sarah_Amzn
Are you able to assist with my issue I raised a few days back?
Rgds,
TNP
Sarah_Amzn
Hello @Seller_oCwYfwNQZwFJk,
I checked your case with the partner team and the feedback should have been removed.
Could you please confirm?
Best,
Sarah.
Seller_oCwYfwNQZwFJk
@Julia_Amazon @Sarah_Amzn
Are you able to assist with my issue I raised a few days back?
Rgds,
TNP
Seller_oCwYfwNQZwFJk
@Julia_Amazon @Sarah_Amzn
Are you able to assist with my issue I raised a few days back?
Rgds,
TNP
Sarah_Amzn
Hello @Seller_oCwYfwNQZwFJk,
I checked your case with the partner team and the feedback should have been removed.
Could you please confirm?
Best,
Sarah.
Sarah_Amzn
Hello @Seller_oCwYfwNQZwFJk,
I checked your case with the partner team and the feedback should have been removed.
Could you please confirm?
Best,
Sarah.
