Accidentally cancelled shipments
These shipments were sitting in "delivered" and "checked in" status from 07/17/2024 and 07/19/2024 to 08/25/2024.
I accidentally cancelled them on 08/25/2024 and now the status of the delivered inventory is unknown.
They have not been absorbed into the inventory.
Despite opening a case immediately on 08/25/2024 the support has been inconsistent, terrible and has not resolved the issue. @Bryce_Amazon
If these packages cannot be found I just want reimbursement. I've provided packing slips and UPS delivery proof (SENT VIA MY UPS ACCT NOT AMAZON) and nothing has come of it
Accidentally cancelled shipments
These shipments were sitting in "delivered" and "checked in" status from 07/17/2024 and 07/19/2024 to 08/25/2024.
I accidentally cancelled them on 08/25/2024 and now the status of the delivered inventory is unknown.
They have not been absorbed into the inventory.
Despite opening a case immediately on 08/25/2024 the support has been inconsistent, terrible and has not resolved the issue. @Bryce_Amazon
If these packages cannot be found I just want reimbursement. I've provided packing slips and UPS delivery proof (SENT VIA MY UPS ACCT NOT AMAZON) and nothing has come of it
7 replies
Seller_AevRDAS2VPADY
@Bryce_Amazonplease assist me with this issue
Seller_AevRDAS2VPADY
@TaylorR_Amazoncan you please assist me with this issue?
Seller_WtOwWhtSrFjva
I do not think there is any help they can offer.
It is a mistake you are going to have to live with.
Someday they may show up.
Seller_A4pzz7EqhFVvb
It'll still be received, possibly under a different shipment, but regardless you won't be able to reconcile the shipment for reimbursement later.
KJ_Amazon
Hello @Seller_AevRDAS2VPADY Other sellers have reported that when they accidentally cancelled a shipment that was received by the FC, the units did show up in their inventory after a delay.
One seller provided the below suggestion:
Accidentally cancelled an inbound shipment to FBA - what will happen when it arrives?
"If you labeled everything correctly the shipment will still be received, and you may get a ding from the Merchant Inbound Coaching Team (MIC) slapping you on the wrist for deleting the shipment. I wouldn’t worry about it. I and my staff have done this exact thing for LTL and SPD shipments and our stuff was still received in full."
