Can’t Change Legal Entity Country from Canada to US After Tax Update
Hi everyone,
I recently updated my tax information in Seller Central successfully to reflect that my business is now a U.S.-registered LLC. The tax info was accepted and validated.
However, I still cannot update the Legal Entity country from Canada to the United States. The “Country” field in the Business Information section is grayed out and not editable.
I submitted case ID: 18211024011 to Seller Support, but unfortunately, they replied saying they are not the right team to help with this issue - without redirecting me to the correct team. My new case 18220429531.
Now my account shows a warning that I have **limited access to Amazon selling services**, and my payments are currently blocked, but I can't do anything to change it.
Has anyone successfully gone through this transition before? How can I escalate this to the right internal department?
Would appreciate any advice from sellers or moderators who’ve faced this.
@CR_Amazon @Micah_Amazon @Connor_Amazon @Emet_Amazon @Stevie_Amazon
Thanks in advance!
Can’t Change Legal Entity Country from Canada to US After Tax Update
Hi everyone,
I recently updated my tax information in Seller Central successfully to reflect that my business is now a U.S.-registered LLC. The tax info was accepted and validated.
However, I still cannot update the Legal Entity country from Canada to the United States. The “Country” field in the Business Information section is grayed out and not editable.
I submitted case ID: 18211024011 to Seller Support, but unfortunately, they replied saying they are not the right team to help with this issue - without redirecting me to the correct team. My new case 18220429531.
Now my account shows a warning that I have **limited access to Amazon selling services**, and my payments are currently blocked, but I can't do anything to change it.
Has anyone successfully gone through this transition before? How can I escalate this to the right internal department?
Would appreciate any advice from sellers or moderators who’ve faced this.
@CR_Amazon @Micah_Amazon @Connor_Amazon @Emet_Amazon @Stevie_Amazon
Thanks in advance!
4 replies
CR_Amazon
Hi there @Seller_54pyGQvkFMoZB
My name is CR and wanted to hop in here. Please know that I'm not a member of Seller Support and don't have the same tools or visibility into your account that they have but wanted to see if you still needed assistance.
From what I can see in looking at your account, it appears your account is fully active, live, and I am not seeing any warnings or notifications within your account for deactivation or blocked payments. Can I ask where you are seeing that on your end or if you can provide screen shot below?
I'll hang here for your reply.
CR_Amazon
