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Seller_pbD7j3Gx58HKO

I try to reactive my account but im stuck in a verification loop

Please wait while we review your request.

We are reviewing your account to confirm if there are any additional verification requirements. The page will automatically refresh in 30 secs.

I've been stuck in this page for at least 30 minutes, they never told me what was wrong with the verification

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1 reply
Account Setup
Tags:Verification
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user profile
Seller_pbD7j3Gx58HKO

I try to reactive my account but im stuck in a verification loop

Please wait while we review your request.

We are reviewing your account to confirm if there are any additional verification requirements. The page will automatically refresh in 30 secs.

I've been stuck in this page for at least 30 minutes, they never told me what was wrong with the verification

Account Setup
Tags:Verification
00
33 views
1 reply
Reply
1 reply
user profile
Connor_Amazon
In reply to: Seller_pbD7j3Gx58HKO’s post

Hi @Seller_pbD7j3Gx58HKO

Connor from Amazon here, I've reviewed your account and see that your identity has been verified, but you still need to add a valid charge method.

However, I see that you are not logged in with your admin credentials, any critical account information can only be modified by the primary account owner so make sure to login with your admin e-mail and password.

If the error screen still appears try the following steps:

1) Clear your browser's cache+cookies, restart your computer ;

2) Try logging in from another device or browser and see if the issue is still present ;

3) Reach out to seller support for further assistance: https://sellercentral.amazon.com/cu/contact-us

Let me know if you have any other questions,

Connor

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user profile
Seller_pbD7j3Gx58HKO

I try to reactive my account but im stuck in a verification loop

Please wait while we review your request.

We are reviewing your account to confirm if there are any additional verification requirements. The page will automatically refresh in 30 secs.

I've been stuck in this page for at least 30 minutes, they never told me what was wrong with the verification

33 views
1 reply
Account Setup
Tags:Verification
00
Reply
user profile
Seller_pbD7j3Gx58HKO

I try to reactive my account but im stuck in a verification loop

Please wait while we review your request.

We are reviewing your account to confirm if there are any additional verification requirements. The page will automatically refresh in 30 secs.

I've been stuck in this page for at least 30 minutes, they never told me what was wrong with the verification

Account Setup
Tags:Verification
00
33 views
1 reply
Reply
user profile

I try to reactive my account but im stuck in a verification loop

by Seller_pbD7j3Gx58HKO

Please wait while we review your request.

We are reviewing your account to confirm if there are any additional verification requirements. The page will automatically refresh in 30 secs.

I've been stuck in this page for at least 30 minutes, they never told me what was wrong with the verification

Account Setup
Tags:Verification
00
33 views
1 reply
Reply
1 reply
1 reply
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user profile
Connor_Amazon
In reply to: Seller_pbD7j3Gx58HKO’s post

Hi @Seller_pbD7j3Gx58HKO

Connor from Amazon here, I've reviewed your account and see that your identity has been verified, but you still need to add a valid charge method.

However, I see that you are not logged in with your admin credentials, any critical account information can only be modified by the primary account owner so make sure to login with your admin e-mail and password.

If the error screen still appears try the following steps:

1) Clear your browser's cache+cookies, restart your computer ;

2) Try logging in from another device or browser and see if the issue is still present ;

3) Reach out to seller support for further assistance: https://sellercentral.amazon.com/cu/contact-us

Let me know if you have any other questions,

Connor

00
Follow this discussion to be notified of new activity
user profile
Connor_Amazon
In reply to: Seller_pbD7j3Gx58HKO’s post

Hi @Seller_pbD7j3Gx58HKO

Connor from Amazon here, I've reviewed your account and see that your identity has been verified, but you still need to add a valid charge method.

However, I see that you are not logged in with your admin credentials, any critical account information can only be modified by the primary account owner so make sure to login with your admin e-mail and password.

If the error screen still appears try the following steps:

1) Clear your browser's cache+cookies, restart your computer ;

2) Try logging in from another device or browser and see if the issue is still present ;

3) Reach out to seller support for further assistance: https://sellercentral.amazon.com/cu/contact-us

Let me know if you have any other questions,

Connor

00
user profile
Connor_Amazon
In reply to: Seller_pbD7j3Gx58HKO’s post

Hi @Seller_pbD7j3Gx58HKO

Connor from Amazon here, I've reviewed your account and see that your identity has been verified, but you still need to add a valid charge method.

However, I see that you are not logged in with your admin credentials, any critical account information can only be modified by the primary account owner so make sure to login with your admin e-mail and password.

If the error screen still appears try the following steps:

1) Clear your browser's cache+cookies, restart your computer ;

2) Try logging in from another device or browser and see if the issue is still present ;

3) Reach out to seller support for further assistance: https://sellercentral.amazon.com/cu/contact-us

Let me know if you have any other questions,

Connor

00
Reply
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