Account has been deactivated and Amazon aren't arranging an identity verification interview
Hello,
All my marketplaces have been deactivated without any warning. I have filled out a form on my US marketplace for an identity verification interview and Amazon didn't contact me for any of the chosen date and time slots. Customer service isn't helpful. Raised cases are ignored. I have no means of contacting Amazon to arrange an appointment and I have a large shipment arriving and I can't contact anyone to discuss what to do regarding this. Can anyone please advise if I can do anything? Thanks.
Account has been deactivated and Amazon aren't arranging an identity verification interview
Hello,
All my marketplaces have been deactivated without any warning. I have filled out a form on my US marketplace for an identity verification interview and Amazon didn't contact me for any of the chosen date and time slots. Customer service isn't helpful. Raised cases are ignored. I have no means of contacting Amazon to arrange an appointment and I have a large shipment arriving and I can't contact anyone to discuss what to do regarding this. Can anyone please advise if I can do anything? Thanks.
1 reply
Simon_Amazon
Hello @Seller_ufIptVhAnRAKN,
Here Simon from Amazon, happy to try to help.
I just checked with the team and it seems that your account has been reinstated.
Could you please check and confirm?
Best,
Simon
