Account activation issue
Hello. My account is active but under the account overview, it appears that the listing status for the United States is inactive. I have checked the vacation settings, it's all good. Account health is showing all good. The other 2 countries of Mexico and Canada accounts are active. Previous cases have not resolved the issue, the link took me back to the page of the vacation setting page. Could you please assist? @amazon
Account activation issue
Hello. My account is active but under the account overview, it appears that the listing status for the United States is inactive. I have checked the vacation settings, it's all good. Account health is showing all good. The other 2 countries of Mexico and Canada accounts are active. Previous cases have not resolved the issue, the link took me back to the page of the vacation setting page. Could you please assist? @amazon
6 replies
Seller_4zBzdtgCyS9EI
Well, what do you see in account health and your notifications when you go into the US account???
Stevie_Amazon
Hey there @Seller_IH7GHQIqrsIeT,
Thank you so much for posting in the Seller Forums!
I am engaging with another Community Manager who will review this information further.
Feel free to provide any relevant information in the meantime, which as case IDs or communication received.
Your patience is greatly appreciated,
Stevie.
Josh_Amazon
Hello @Seller_IH7GHQIqrsIeT,
This is Josh from Amazon. Thank you for contacting our Forums!
I understand about the situation you are experiencing with the reactivation of your US store. In this case, since you are mentioning that the link provided didn't work, can you please try with the following link and see if that helps you continue with the verification process for your reactivation?:
https://sellercentral.amazon.com/hz/approvalrequest/registration
Please let me know if that worked, if not, I can take a look further to find a solution for this. I'll make sure to keep this thread open, so please let me know.
Kind regards,
-Josh
