Monthly Subscription Fees
From August 2024 we were charged VAT on our monthly subscription fees. Previously we paid only £25 without VAT added. Since August this changed to £30 to include the £5 VAT.
We have never received an invoice from Amazon with the new amount. I have opened numerous cases and they constantly tell me it is in the tax document library and refer to the new VAT on our selling fees. As you can imagine, I have reopened every case saying they are referring to the wrong charge.
Am I being thick and these invoices are available somewhere else or should they be in the tax document library along with all the other invoices. Your help is much appreciated.
Monthly Subscription Fees
From August 2024 we were charged VAT on our monthly subscription fees. Previously we paid only £25 without VAT added. Since August this changed to £30 to include the £5 VAT.
We have never received an invoice from Amazon with the new amount. I have opened numerous cases and they constantly tell me it is in the tax document library and refer to the new VAT on our selling fees. As you can imagine, I have reopened every case saying they are referring to the wrong charge.
Am I being thick and these invoices are available somewhere else or should they be in the tax document library along with all the other invoices. Your help is much appreciated.
3 replies
Seller_QuM1AZgzfU9x4
Mine are in the Tax Document Library and then under Merchant VAT Invoice.
Seller_UTTcPux2QYFBM
@Spencer_Amazon@Julia_Amazon@Sarah_Amzn
Do you think you could help with case please. Case ID is 10626444952
This has been going on for months.
Monthly Subscription Fees
From August 2024 we were charged VAT on our monthly subscription fees. Previously we paid only £25 without VAT added. Since August this changed to £30 to include the £5 VAT.
We have never received an invoice from Amazon with the new amount. I have opened numerous cases and they constantly tell me it is in the tax document library and refer to the new VAT on our selling fees. As you can imagine, I have reopened every case saying they are referring to the wrong charge.
Am I being thick and these invoices are available somewhere else or should they be in the tax document library along with all the other invoices. Your help is much appreciated.
Monthly Subscription Fees
From August 2024 we were charged VAT on our monthly subscription fees. Previously we paid only £25 without VAT added. Since August this changed to £30 to include the £5 VAT.
We have never received an invoice from Amazon with the new amount. I have opened numerous cases and they constantly tell me it is in the tax document library and refer to the new VAT on our selling fees. As you can imagine, I have reopened every case saying they are referring to the wrong charge.
Am I being thick and these invoices are available somewhere else or should they be in the tax document library along with all the other invoices. Your help is much appreciated.
Monthly Subscription Fees
From August 2024 we were charged VAT on our monthly subscription fees. Previously we paid only £25 without VAT added. Since August this changed to £30 to include the £5 VAT.
We have never received an invoice from Amazon with the new amount. I have opened numerous cases and they constantly tell me it is in the tax document library and refer to the new VAT on our selling fees. As you can imagine, I have reopened every case saying they are referring to the wrong charge.
Am I being thick and these invoices are available somewhere else or should they be in the tax document library along with all the other invoices. Your help is much appreciated.
3 replies
3 replies
Seller_QuM1AZgzfU9x4
Mine are in the Tax Document Library and then under Merchant VAT Invoice.
Seller_UTTcPux2QYFBM
@Spencer_Amazon@Julia_Amazon@Sarah_Amzn
Do you think you could help with case please. Case ID is 10626444952
This has been going on for months.
Seller_QuM1AZgzfU9x4
Mine are in the Tax Document Library and then under Merchant VAT Invoice.
Seller_QuM1AZgzfU9x4
Mine are in the Tax Document Library and then under Merchant VAT Invoice.
Seller_UTTcPux2QYFBM
@Spencer_Amazon@Julia_Amazon@Sarah_Amzn
Do you think you could help with case please. Case ID is 10626444952
This has been going on for months.
Seller_UTTcPux2QYFBM
@Spencer_Amazon@Julia_Amazon@Sarah_Amzn
Do you think you could help with case please. Case ID is 10626444952
This has been going on for months.
