Parent SKU Creation Error
Parent SKU can not create with newest flat file.
I uploaded 41 rows with the first row is parent SKU but the processing summary file only shows 40 rows of child SKU. I really confused where my parent SKU went. anyone in this situation before pls help me.
My file:
Processing Summary File:
Parent SKU Creation Error
Parent SKU can not create with newest flat file.
I uploaded 41 rows with the first row is parent SKU but the processing summary file only shows 40 rows of child SKU. I really confused where my parent SKU went. anyone in this situation before pls help me.
My file:
Processing Summary File:
1 reply
Michelle_Amazon
Hello @Seller_u4u8YfqwZsZhT,
In order to investigate this for you, we will need you to first contact Seller Support. Ensure that you provide them with your batch ID that was provided in your account when your file was uploaded. If you still need help after they complete their investigation, please provide me with the case ID and I will be happy to look into this for you.
Regards,
Michelle
