A To Z claim team Must be removed
There is no policy that protects the seller in any way, if there is truly a mistake on your part, all policies work against you,
But if you are right, policy will never work
Amazon provides customers with,
Use the products, spoil them, steal them and damage them, it's okay, we are with you, we always support people with bad intentions, it gives the image, we return their money and thank them, comedy
There cannot be such a team, it shouldn't exist, they have established an unfair system, I feel ashamed of this as sellers, there is no platform to complain about them, I sent all the emails but unfortunately the result is nothing, except losing your products.
Clearly, we are shopping as buyers, but we are not trying to harm any sellers.
There are so many people with bad intentions,
False claims filed by
The best thing is to start a signature campaign against this destructive team and organize all the sellers, we need to unite against this system that harms us by making personal decisions that harm so many businesses, we lose both money and products. There are people who order your products as Fraud, steal the parts, use the product and damage it, A to Z is just a Fraud team, and it is really the biggest danger for all sellers.
A To Z claim team Must be removed
There is no policy that protects the seller in any way, if there is truly a mistake on your part, all policies work against you,
But if you are right, policy will never work
Amazon provides customers with,
Use the products, spoil them, steal them and damage them, it's okay, we are with you, we always support people with bad intentions, it gives the image, we return their money and thank them, comedy
There cannot be such a team, it shouldn't exist, they have established an unfair system, I feel ashamed of this as sellers, there is no platform to complain about them, I sent all the emails but unfortunately the result is nothing, except losing your products.
Clearly, we are shopping as buyers, but we are not trying to harm any sellers.
There are so many people with bad intentions,
False claims filed by
The best thing is to start a signature campaign against this destructive team and organize all the sellers, we need to unite against this system that harms us by making personal decisions that harm so many businesses, we lose both money and products. There are people who order your products as Fraud, steal the parts, use the product and damage it, A to Z is just a Fraud team, and it is really the biggest danger for all sellers.
38 replies
Seller_H04Prg9Nc0Td4
This petition arises from frustrating personal experiences that illustrate the need for crucial changes in Amazon's A To Z Claim handling system. As sellers, we increasingly feel unprotected and unfairly treated by the policies in place.
The current model, which highly favours customers, exposes sellers to misuse and abuse. Indeed, there have been multiple instances where customers exploit the system by illicitly using, damaging, or even stealing products, only to be routinely backed by the A To Z Claim Team and get their money refunded. This situation gives a misguiding message of leniency towards poor customer behaviour that is both unfair and damaging to the sellers.
Moreover, it appears there is little to no recourse if sellers genuinely make a mistake. The policies seem to systematically work against us, leaving us vulnerable and powerless.
It's time for a change. Amazon's A To Z Claim Team needs to be revised or removed in favor of a fairer system that equally protects both buyer and seller. This is not just about protecting our businesses, but also about preserving trust, fairness, and integrity within Amazon's marketplace.
We implore Amazon to heed our call and undertake an urgent review of its A To Z Claim Team practices. Please sign this petition to support our cause.
Seller_mS10UjVYuuGor
Look at it this way. If you have a physical store you're going to get shoplifters, this is simply the online equivalent. If you have your own website you will still get chancers who threaten negative trustpilot/google/facebook reviews unless they get their own way. If you haven't built an element of fraud/theft into your business model no matter where you sell you really need to look at your business model again.
Amazon takes the approach that the customer is (almost!) always right with an AI trained A to Z bot making most decisions in the customers favour unless it can be proven emphatically that the customer is wrong. Amazon does eventually remove customers buying privileges for persistent offenders.
You, like all sellers, are here because the customers are here and it is always your choice whether to be here or not. Harsh as that sounds, ultimately it's Amazon's site with Amazon's rules so you have to price in the occasional crazy A to Z going against you.
Seller_zkETYNYu5AkMT
All the sellers sue amazon and file the Class Action Lawsuit in U.K and EU courts.
Seller_sJUyozDeS1DKy
hi am also going through same as well we need action from amazon as this is very unfair none of other platform behave the way amazon is behaving is so unfair they don;t see any proof even we have photo customer taking item we also had letter fron royal mail to confirm the delivery i been chasing this everyway i can but no even the manager also doing nothing
Seller_AiAbX6VOAvOEH
Dear seller,
We can completely relate to your plight, sellers are losing products and money on daily basis to fraudulent buyers via the current A - Z system. It is really pathetic that Amazon has completely failed to look into this loop-hole in their policy. They are refusing to offer any support to sellers. I suppose at the end of the day, Amazon still collect their fees from the seller, so it's really the sellers who are suffering. Many sellers are moving their businesses from Amazon to other selling platform, as a result of this unfair policy, as well as other related policy, which only supports buyers while sellers are regularly losing hundreds and thousands of cash to fake and fraudulent buyers.
Seller_M3z7Ry12YmaTU
This is the worst claim company i have seen. Obviously, A to Z claims not doing their job properly. They never bother to investigate and initiate refund even the customer received the product. Its like customer getting everything for free and only sellers getting the hit.
@Seller_H04Prg9Nc0Td4 I agree we need to get other sellers too on the same platform.
Seller_50iNds5epkgyu
Yes, Lets do it together. I am fed-up of the refunds and used returns.
Seller_YWrBTuJFQIS8D
losing is not the only problem you lose your item, the funds and on top of that you get defect. the team failure is disgusting am thinking an AI could probably do better. They should all be fired!
Seller_TRs8x2JRNgiPL
I agree I have lost money and time to people making A-Z claims even though I have GPs data POD phot of the product at there front door and a signature . It is a joke . Listen up Amazon
