country of origin issue
Ive received notification some of my listing has no country of origin, but upon checking my product detail page (backend) country of origin is filled in. ive reported this issue to amazon and was told to delete the listing affected, wait 24 hours and relist it again. which means losing all my review. Deadline 31 December 2024
any advice would be helpful.
country of origin issue
Ive received notification some of my listing has no country of origin, but upon checking my product detail page (backend) country of origin is filled in. ive reported this issue to amazon and was told to delete the listing affected, wait 24 hours and relist it again. which means losing all my review. Deadline 31 December 2024
any advice would be helpful.
4 replies
Seller_QuM1AZgzfU9x4
You don't lose the reviews. All you are doing is deleting your offer from your inventory, not the actual ASIN from the catalogue.
Seller_ae51e0CJoHqCX
Check your listing carefully especially if you have the origin as Uk for example. It took me a while to realise that the capitals are important and I had a few to do when I was staring at the spreadsheet realsing the k should have been K. Not easy to spot even on a spreadsheet.
Personally I think the best way is to do a partial update on a flatfile, it will tell you in a few minutes if you have been successful and will not affect your listings during the update.
I am not sure why you are being advised to delete and relist it though. I've not had to do that with any of my listings. Catalogue listings are just huge csv sheets so deleting and uploading the same information will result in the same.
JiAlex_Amazon
@Seller_wxgud0Z1zaAPo
The advice provided by @Seller_ae51e0CJoHqCXis very accurate, as the system is very case-sensitive. Please have a look very carefully on your detail page info and run a partial update as advice. Let us know if that work.
Any assistance, don’t hesitate to reach out to our support channel.
Regards,
JiAlex
