case id 16650089961
Hi, we need urgent help with case id 16650089961, we are since November with no explanation, answers or resolution on it.. could some mode help us with it, please? Thank you. @Roberto_Amazon@Steve_Amazon@KJ_Amazon@Tatiana_Amazon
case id 16650089961
Hi, we need urgent help with case id 16650089961, we are since November with no explanation, answers or resolution on it.. could some mode help us with it, please? Thank you. @Roberto_Amazon@Steve_Amazon@KJ_Amazon@Tatiana_Amazon
4 replies
Connor_Amazon
Hi @Seller_fwRNgoTdpg9aq
Connor from Amazon here, I see that case 16650089961 is currently being under review by several internal teams. I did see that our partner team reached out to you on the 16th that they are working on this, I did mark the case high priority however at this time I don't have any other updates I can provide.
We appreciate your patience while this is being looked into.
Best,
Connor