Concerns Regarding IP Policy Enforcement and Listing Removal
Dear Sellers,
I’m reaching out to seek advice and share my recent experience regarding an intellectual property (IP) policy violation on Amazon. I recently received a notice that one of my ASINs was flagged for an IP policy violation due to an image used in my listing. According to Amazon, this violation cannot be appealed, and the only option provided was to acknowledge the violation and accept the permanent deletion of my listing.
However, upon searching the Amazon website, I found that several other sellers are using the same image as I did, and their listings have been active for over two years. When I inquired with Seller Support about this discrepancy, I was informed that these sellers might have provided an authority letter. I am skeptical about this explanation, especially considering that many of these products are imported from China, and it is unlikely that all these sellers have genuine authorization.
It seems to me that there may be an inconsistency in how the IP policy is applied across the platform. It raises concerns about fairness and whether smaller, growing sellers like myself are being disproportionately targeted. I have invested thousands of rupees in PPC ads and brand registration efforts, and facing such issues feels disheartening.
Is anyone else experiencing similar problems? How are you handling IP policy issues, and have you found any successful strategies to address such discrepancies? I believe that either the policy should be consistently enforced across all sellers or reconsidered to ensure fairness.
Thank you for any insights or advice you can provide.
Best regards,
Concerns Regarding IP Policy Enforcement and Listing Removal
Dear Sellers,
I’m reaching out to seek advice and share my recent experience regarding an intellectual property (IP) policy violation on Amazon. I recently received a notice that one of my ASINs was flagged for an IP policy violation due to an image used in my listing. According to Amazon, this violation cannot be appealed, and the only option provided was to acknowledge the violation and accept the permanent deletion of my listing.
However, upon searching the Amazon website, I found that several other sellers are using the same image as I did, and their listings have been active for over two years. When I inquired with Seller Support about this discrepancy, I was informed that these sellers might have provided an authority letter. I am skeptical about this explanation, especially considering that many of these products are imported from China, and it is unlikely that all these sellers have genuine authorization.
It seems to me that there may be an inconsistency in how the IP policy is applied across the platform. It raises concerns about fairness and whether smaller, growing sellers like myself are being disproportionately targeted. I have invested thousands of rupees in PPC ads and brand registration efforts, and facing such issues feels disheartening.
Is anyone else experiencing similar problems? How are you handling IP policy issues, and have you found any successful strategies to address such discrepancies? I believe that either the policy should be consistently enforced across all sellers or reconsidered to ensure fairness.
Thank you for any insights or advice you can provide.
Best regards,
1 reply
Adam_Amazon_
Hello @Seller_R7biKCzd9lucP,
Thank you for your post.
Amazon is committed to creating a fair and level playing field for all sellers. We continuously evaluate and refine our policies to ensure they effectively protect intellectual property rights while minimizing disruptions to legitimate sellers.
Amazon does not allow listings that violate the intellectual property rights of brands or other rights owners.
I would suggest a few potential steps you could take:
- Escalate your case with Seller Support. Politely push for a more detailed explanation on why your listing was singled out when others using the same image have been allowed to remain. Emphasize the unfairness and potential bias against smaller sellers.
- Consider reaching out to Amazon's Brand Registry team. If you have properly registered your brand, they may be able to investigate the discrepancy and advocate on your behalf.
- Report a Violation.
For more information, see Amazon Intellectual Property Policy.
Regards,
Adam
