A critical event has occurred, your account is at risk of deactivaiton

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Seller_FoHImRENetaoe

A critical event has occurred, your account is at risk of deactivaiton

I have been looking for an hour, and cannot find anything. Not a single issue. How does one actually find the reason for the Critical Event? I have received no messages, no A-Z, nothing. Just was printing orders, and the yellow box appeared.

1.7K views
27 replies
Tags:Account Health
120
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27 replies
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Seller_OvL8C4BJWiuS9

It seems to be appearing on multiple accounts.

40
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Seller_8iHyx6hwjcT9X

Happening to me too, no clue what its about, hopefully just another glitch

40
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Seller_jggZmwFPggkbU

It’s to certify your account information. Should see it right in your Account Health page. Bright red explanation point.

130
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Seller_G53rrrmDqxLLo

As "Libby" Stated, its to re-verify your Account information.

Scroll down on the Account health Page and Click on the item that requires attention.

Quick and simple.

62
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Seller_FRHIZV3LvOUai

It's re-verification of INFORM CARE ACT(every year apparently) I got my notice of deactivation a couple of hours before the verify information tab. As soon as you verify nothing has changed the banner disappears.

50
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Seller_keSnEDesLFVwv

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Seller_XQqn728MKfPmQ
sending you a postcard?
View post

No, they just want you to confirm information that they already have.

40
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Seller_ToPPYvOWlyp9j

Don't panic. It's the inform Act!

When I went back to Account Health, there was another banner across the page and a check mark against POLICY COMPLIANCE. Took about 5 minutes to verify-though dealers for their own benefit, should keep their correct contact and banking info updated!!

50
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Seller_4DpQDWSZanzXn

yep i got it last week, i just went in and recertified my account and all is fine.

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