Seller_8ClZEW0n7Nx2A
Why are refunds we processed not showing up that we did the refund processing
A customer returned an item that was a different serial number . We processed it as materially different and did everything. Now when i go back and look it appears we did not upload the images or anything
Tags:Refunds
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Seller_8ClZEW0n7Nx2A
Why are refunds we processed not showing up that we did the refund processing
A customer returned an item that was a different serial number . We processed it as materially different and did everything. Now when i go back and look it appears we did not upload the images or anything
1 reply
Joey_Amazon
Hi @Seller_8ClZEW0n7Nx2A,
Thank you for posting here at the forums!
This doesn't seem right. If you don't mind please share the Order ID associated with this case. I would like to take a look and determine what options do you have moving forward.
Sincerely,
Joey
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