Amazon miscalculating sales volume
Amazon is doubling my sales today.
e.g., sell an item for £10, Amazon counts 2 sales as £20.
All other information points to an Amazon error, not that a buyer has actually purchased x2 of the same product.
Amazon miscalculating sales volume
Amazon is doubling my sales today.
e.g., sell an item for £10, Amazon counts 2 sales as £20.
All other information points to an Amazon error, not that a buyer has actually purchased x2 of the same product.
22 replies
Seller_jGVxVIjqaXgJJ
post.same here. I thought we were having a wonderful day, but the math wasn't mathing.
Seller_1OPQku77CafaJ
same thing here, spoke to seller support but they didn't really have an explanation.
Anyone have any luck figuring out what's happening?
Seller_rSWqE1EE3s6B1
Same here, I tried to contact Seller Support but that app didn't seem to be working either so I couldn't raise a case @Winston_Amazon@Sarah_Amzn
Seller_xBbCSp7Dl8us7
Same here happening today too. Did you have any luck resolving?
Seller_cff8VoNxF6Va3
Our sales total is over egged by almost £15K. Really worrying when Amazon can't even add our sales total up correctly. As usual no communication from Amazon.
Seller_M66N0peP2pMNG
same here for the last 2 days! we bought chanpagne to celebrate and everything until we did the math!!
- and if i download reports from yesterday - its showing orders from 03/03/2024??
So confusing and usual condescending reply from Seller support.... useless..... they know theres a problem...
Seller_mS10UjVYuuGor
Unfortunately its only showing the double figure in the sales total box. When the orders are processed and the figure moves to the total balance box it returns to the normal amount. Shame was hoping for Amazon error in our favour.
Seller_xr22BnZbDOrYD
Hi, Same with me started on Tuesday double sale for every one sold
