Can't match bank payments with orders
We have always struggled to match orders (less fees) with the amounts paid into our bank account and am not having any success from support in explaining how the bank payment figures are calculated
Put simply I want a breakdown of orders and fees that match payments so that we can balance the books.
Even if there was a small discrepancy for a single payment I would expect a balancing out over a period of time.
The amounts were initially quite small but over time are now becoming significant.
I am sure there is a simple explanation out there!
Can anyone help me find a report or statement that match actual physical payments for any given payment period?
Thanks
Can't match bank payments with orders
We have always struggled to match orders (less fees) with the amounts paid into our bank account and am not having any success from support in explaining how the bank payment figures are calculated
Put simply I want a breakdown of orders and fees that match payments so that we can balance the books.
Even if there was a small discrepancy for a single payment I would expect a balancing out over a period of time.
The amounts were initially quite small but over time are now becoming significant.
I am sure there is a simple explanation out there!
Can anyone help me find a report or statement that match actual physical payments for any given payment period?
Thanks
1 reply
Seller_hC0hNVDuILaKO
Have you gone to seller central “Reports”/“Payments” and selected the date range you want to balance?
Scroll down the page and select “View transactions for this period” and you should get a page which shows the orders, fees and other payments for the period concerned.
The figures should balance out to the payment received.
