Unable to Change Browse Node
Case ID:16940856431
The browse node is not correct for our product that Amazon has changed our product to and it has affected our sales greatly.
It is a sports product, and it must be under the following browse node:
Sports & Outdoors > Sports > Team Sports > Basketball > Court Equipment > Hardware & Accessories.
It was originally in this category and was only recently changed which has tanked our sales.
Currently it is under Shoe, Jewelry & Watch Accessories›Shoe Care & Accessories›Shoe Care Treatments & Dyes›Shoe Treatments & Polishes›Water & Stain Treatments, which does not describe our product accurately.
The amazon system is telling us that it's not possible to change the browse node, but this is totally wrong and it is indeed best classified as a sports product and must be placed under sports and outdoors
I need manual inspection for this case.
Unable to Change Browse Node
Case ID:16940856431
The browse node is not correct for our product that Amazon has changed our product to and it has affected our sales greatly.
It is a sports product, and it must be under the following browse node:
Sports & Outdoors > Sports > Team Sports > Basketball > Court Equipment > Hardware & Accessories.
It was originally in this category and was only recently changed which has tanked our sales.
Currently it is under Shoe, Jewelry & Watch Accessories›Shoe Care & Accessories›Shoe Care Treatments & Dyes›Shoe Treatments & Polishes›Water & Stain Treatments, which does not describe our product accurately.
The amazon system is telling us that it's not possible to change the browse node, but this is totally wrong and it is indeed best classified as a sports product and must be placed under sports and outdoors
I need manual inspection for this case.
3 replies
Manny_Amazon
Hello @Seller_kGNAK4gTn0ynZ,
Thanks for posting to the Forums. I've gone ahead and contacted my partner team and requested their assistance with reviewing this issue. I'll follow up as soon as I hear back from the team.
Regards,
- Manny
