Funds are held while your account is under review.
Hello everyone. It's only been a month since I started my US site, but the account balance has been frozen, and orders and warehouses are normal. The prompt in the background is "Funds are held while your account is under review.". What can I do? Because there is no email or notification telling me why I was reviewed and how to solve the review problem.
Funds are held while your account is under review.
Hello everyone. It's only been a month since I started my US site, but the account balance has been frozen, and orders and warehouses are normal. The prompt in the background is "Funds are held while your account is under review.". What can I do? Because there is no email or notification telling me why I was reviewed and how to solve the review problem.
1 reply
El_AMZ_907
Hi @Seller_MVqWLTNH663U2
Thank you for your post, this is El from Amazon here to assist.
Based on your sharing in post, we understand you are facing challenges with your account's fund holding review status.
Account's funds holding while seller's account is under review could be due to several reasons and often email/performance notifications should be sent to notify seller about it.
We suggest you to review your email, or performance notifications in seller central on the notice.
However, kindly also take note that: whenever you add or change your bank account information, a three-day security hold goes into effect. Fund transfers cannot be initiated until the hold expires, including those from any settlement cycles that close during the hold period.
We recommend that you do not update your bank account within three days of your next regularly scheduled disbursement to avoid any delays in payments. Only the primary account owner can make changes related to payment information.
For more information, you may also refer to this help page below:
Add, update, view, and verify your bank account information
We hope that the above information is helpful to you. Please do not hesitate to let us know if you have any other questions.
The forums community and I are here to support you.
Regards,
El