Hi, I am writing regarding the deactivation of my account due to the request for authenticity documentation for two specific ASINs in my inventory.

To resolve this matter, I have taken the following steps:

ASIN with Invoice Provided: For one ASIN, I submitted its invoice to confirm the product's authenticity.

ASIN Listed in Error: The second ASIN was listed mistakenly and was immediately removed from my inventory without any sales.

To demonstrate my commitment to compliance and ensure readiness for future sales, I purchased the product after listing and submitted the related invoice as a form of assurance that all my products are sourced with proper documentation.

Despite these efforts, the appeals I submitted have only received general rejection responses without specifying the missing or insufficient parts in my action plan or submitted documents.

I am seeking clarification to understand:

What specific deficiencies exist in the action plan or documentation I provided?

What additional steps or evidence are required to address this matter successfully?

I remain committed to adhering to Amazon’s policies and maintaining the highest standards of compliance in my business operations. Your guidance in identifying and addressing the issues in my appeal would be greatly appreciated.

Thank you for your time and support.

Best regards,