WHY my listing
Hello Everyone,
Is there anyone with Amazon expertise who can assist me with a serious issue? @Julia_Amazon@Abella_Amazon
Amazon has flagged my listing with a risk of deactivation due to an issue that is not related to my product. I’m not sure what’s going on, as their support team is not understanding the situation and keeps sending copy-paste responses that don’t resolve the problem.
They are making incorrect claims about my listing, and I urgently need help to address this. For more details, please refer to the case ID mentioned below.
Case ID: 11337899592
WHY my listing
Hello Everyone,
Is there anyone with Amazon expertise who can assist me with a serious issue? @Julia_Amazon@Abella_Amazon
Amazon has flagged my listing with a risk of deactivation due to an issue that is not related to my product. I’m not sure what’s going on, as their support team is not understanding the situation and keeps sending copy-paste responses that don’t resolve the problem.
They are making incorrect claims about my listing, and I urgently need help to address this. For more details, please refer to the case ID mentioned below.
Case ID: 11337899592
4 replies
Kai_Amazon
Hi @Seller_yLiDy51SYL9vo,
Thank you for the updates on this case. We received your submission and Seller Support team is currently working with other teams to reach a resolution on your case. It can take up to 10 business days to conduct the investigation.
We will update you once a resolution has been reached. I will keep monitoring the case.
Best,
Kai
