Gold Prices causing "Not eligible to be the Featured Offer due to significantly high price"
Gold market prices are constantly going up, every time we update to reflect new cost, we are hit with "Not eligible to be the Featured Offer due to significantly high price" on almost all updated items.
Our prices are SAME on all platforms we sell on, this happens on our brand registry products, no one else is offering these items at a lower price ANYWHERE. On some products Amazon is referencing prices when Gold was at half price than it is today and want us to match it.
Aren't the Amazon Pricing Bots smart enough to leave Gold products alone ???
Opened case 17442349001, as usual nothing but canned replies, asking us for evidence, my evidence is look at Gold markets, it's public knowledge.
Can someone from Amazon please help !
@SEAmod @Steve_Amazon @Sandy_Amazon @Dave_AMZ @Bryce_Amazon @Manny_Amazon @Jameson_Amazon
Gold Prices causing "Not eligible to be the Featured Offer due to significantly high price"
Gold market prices are constantly going up, every time we update to reflect new cost, we are hit with "Not eligible to be the Featured Offer due to significantly high price" on almost all updated items.
Our prices are SAME on all platforms we sell on, this happens on our brand registry products, no one else is offering these items at a lower price ANYWHERE. On some products Amazon is referencing prices when Gold was at half price than it is today and want us to match it.
Aren't the Amazon Pricing Bots smart enough to leave Gold products alone ???
Opened case 17442349001, as usual nothing but canned replies, asking us for evidence, my evidence is look at Gold markets, it's public knowledge.
Can someone from Amazon please help !
@SEAmod @Steve_Amazon @Sandy_Amazon @Dave_AMZ @Bryce_Amazon @Manny_Amazon @Jameson_Amazon
2 replies
Josh_Amazon
Hello @Seller_v0CyWEjURkddv,
This is Josh from Amazon, thank you for contacting our Forums!
I've reviewed case 17442349001 and can see that our team provided an update yesterday, confirming they are still working with our internal team on your pricing eligibility concern.
Please continue working through this existing case until our team provides a resolution. Opening new cases could delay the process. If the case gets closed and you still need assistance, you're welcome to reach out again.
Kind regards,
-Josh
