On Time Delivery Rate Fallen Sharply
Has anyone else seen there On Time Delivery Rate (OTDR) fall drastically today.
Yesterday mine just over 97%, today it is at 50.49%
Worried that will cause delivery times to be extended.
I think Amazon may now be including items which don't have a delivery scan as being late. Anyone else seeing this?
On Time Delivery Rate Fallen Sharply
Has anyone else seen there On Time Delivery Rate (OTDR) fall drastically today.
Yesterday mine just over 97%, today it is at 50.49%
Worried that will cause delivery times to be extended.
I think Amazon may now be including items which don't have a delivery scan as being late. Anyone else seeing this?
35 replies
Seller_ZQyopdiwkUHOZ
Do you ship using CRL?
We're tracked 24/48 and ours hasn't dropped.
I'd be shocked if nearly half of your labels weren't getting a scan. This feels like a bug in the system.
Seller_QDt7saVBXUDz9
Our ODTR rate normally sits around the 95%. We ship CRL 24/48. Last week it dropped overnight to 71% and has continually hovered around 70% ever since.
As has already been discussed the cause of this drop in OTDR is that Amazon are now including orders not scanned on delivery by Royal Mail. This is obviously something we have no control over.
Normally when our ODTR metric dropped to below 90% Amazon would then show extended delivery dates to the customer. However are advertised delivery dates have not been padded YET, they seem to be what we would consider normal.
Has anyone else suffered extended delivery dates due to this drastic drop in OTDR?
Seller_rnpzxTxNUpgwL
Mine rate has been 100% for a very long tome but has just dropped to 92.81%. I always post items the next even though, like an order received may not need to be shipped until the Tuesday. I routinely do this. I also always enter the VTR code either while at home or using my mobile phone. That is all I can do. Royal Mail take over as soon as I visit the post office and pay the postage. So, it looks like I am being punished by Amazon for the order not arriving on time. WHAT? What kind of crazy system blames me for something I cannot control. Helpful answers would be much appreciated.
On Time Delivery Rate Fallen Sharply
Has anyone else seen there On Time Delivery Rate (OTDR) fall drastically today.
Yesterday mine just over 97%, today it is at 50.49%
Worried that will cause delivery times to be extended.
I think Amazon may now be including items which don't have a delivery scan as being late. Anyone else seeing this?
On Time Delivery Rate Fallen Sharply
Has anyone else seen there On Time Delivery Rate (OTDR) fall drastically today.
Yesterday mine just over 97%, today it is at 50.49%
Worried that will cause delivery times to be extended.
I think Amazon may now be including items which don't have a delivery scan as being late. Anyone else seeing this?
On Time Delivery Rate Fallen Sharply
Has anyone else seen there On Time Delivery Rate (OTDR) fall drastically today.
Yesterday mine just over 97%, today it is at 50.49%
Worried that will cause delivery times to be extended.
I think Amazon may now be including items which don't have a delivery scan as being late. Anyone else seeing this?
35 replies
35 replies
Seller_ZQyopdiwkUHOZ
Do you ship using CRL?
We're tracked 24/48 and ours hasn't dropped.
I'd be shocked if nearly half of your labels weren't getting a scan. This feels like a bug in the system.
Seller_QDt7saVBXUDz9
Our ODTR rate normally sits around the 95%. We ship CRL 24/48. Last week it dropped overnight to 71% and has continually hovered around 70% ever since.
As has already been discussed the cause of this drop in OTDR is that Amazon are now including orders not scanned on delivery by Royal Mail. This is obviously something we have no control over.
Normally when our ODTR metric dropped to below 90% Amazon would then show extended delivery dates to the customer. However are advertised delivery dates have not been padded YET, they seem to be what we would consider normal.
Has anyone else suffered extended delivery dates due to this drastic drop in OTDR?
Seller_rnpzxTxNUpgwL
Mine rate has been 100% for a very long tome but has just dropped to 92.81%. I always post items the next even though, like an order received may not need to be shipped until the Tuesday. I routinely do this. I also always enter the VTR code either while at home or using my mobile phone. That is all I can do. Royal Mail take over as soon as I visit the post office and pay the postage. So, it looks like I am being punished by Amazon for the order not arriving on time. WHAT? What kind of crazy system blames me for something I cannot control. Helpful answers would be much appreciated.
Seller_ZQyopdiwkUHOZ
Do you ship using CRL?
We're tracked 24/48 and ours hasn't dropped.
I'd be shocked if nearly half of your labels weren't getting a scan. This feels like a bug in the system.
Seller_ZQyopdiwkUHOZ
Do you ship using CRL?
We're tracked 24/48 and ours hasn't dropped.
I'd be shocked if nearly half of your labels weren't getting a scan. This feels like a bug in the system.
Seller_QDt7saVBXUDz9
Our ODTR rate normally sits around the 95%. We ship CRL 24/48. Last week it dropped overnight to 71% and has continually hovered around 70% ever since.
As has already been discussed the cause of this drop in OTDR is that Amazon are now including orders not scanned on delivery by Royal Mail. This is obviously something we have no control over.
Normally when our ODTR metric dropped to below 90% Amazon would then show extended delivery dates to the customer. However are advertised delivery dates have not been padded YET, they seem to be what we would consider normal.
Has anyone else suffered extended delivery dates due to this drastic drop in OTDR?
Seller_QDt7saVBXUDz9
Our ODTR rate normally sits around the 95%. We ship CRL 24/48. Last week it dropped overnight to 71% and has continually hovered around 70% ever since.
As has already been discussed the cause of this drop in OTDR is that Amazon are now including orders not scanned on delivery by Royal Mail. This is obviously something we have no control over.
Normally when our ODTR metric dropped to below 90% Amazon would then show extended delivery dates to the customer. However are advertised delivery dates have not been padded YET, they seem to be what we would consider normal.
Has anyone else suffered extended delivery dates due to this drastic drop in OTDR?
Seller_rnpzxTxNUpgwL
Mine rate has been 100% for a very long tome but has just dropped to 92.81%. I always post items the next even though, like an order received may not need to be shipped until the Tuesday. I routinely do this. I also always enter the VTR code either while at home or using my mobile phone. That is all I can do. Royal Mail take over as soon as I visit the post office and pay the postage. So, it looks like I am being punished by Amazon for the order not arriving on time. WHAT? What kind of crazy system blames me for something I cannot control. Helpful answers would be much appreciated.
Seller_rnpzxTxNUpgwL
Mine rate has been 100% for a very long tome but has just dropped to 92.81%. I always post items the next even though, like an order received may not need to be shipped until the Tuesday. I routinely do this. I also always enter the VTR code either while at home or using my mobile phone. That is all I can do. Royal Mail take over as soon as I visit the post office and pay the postage. So, it looks like I am being punished by Amazon for the order not arriving on time. WHAT? What kind of crazy system blames me for something I cannot control. Helpful answers would be much appreciated.
