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Seller_UOTUfkG8RUWFo

I want to close my Amazon account, I opened a case but no one replied.

I don't want to continue running Amazon due to my personal health, and I desperately want to close my Amazon account; I have some questions about the close dates . I opened a case in the help center, but a week passed and no one from the seller support team got back to me.

Can you help me?

Case ID: 15804183821

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10 replies
Tags:Account Health
00
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user profile
Seller_UOTUfkG8RUWFo

I want to close my Amazon account, I opened a case but no one replied.

I don't want to continue running Amazon due to my personal health, and I desperately want to close my Amazon account; I have some questions about the close dates . I opened a case in the help center, but a week passed and no one from the seller support team got back to me.

Can you help me?

Case ID: 15804183821

Tags:Account Health
00
67 views
10 replies
Reply
10 replies
user profile
Seller_LImVvUWeyiCfQ

Here's the link outlining the process:

Close your seller account

Note that only accounts in good standing may be closed. If your account is deactivated due to a policy violation, you'll need to resolve that first.

00
user profile
Seller_nRFmxiQg4EGrw

To close an account, it must be in good standing; no outstanding violations or complaints.

You must have removed all inventory from FBA.

You must wait at least 90 days after your last order was delivered.

Meanwhile, downgrade your account to individual, and remove any FBA inventory if applicable. Close and delete all of your listings.

At that point, whether your account is fully "Closed" or not is mostly moot; as you won't be paying anything or doing any business.

00
user profile
Seller_UOTUfkG8RUWFo

@Nikki_Amazon

Hi, My Case ID: 15804183821,It almost 2 weeks have passed and no reply from the seller support team.

Could you help me ?

Thanks!

00
user profile
Nano_Amazon

Hello @Seller_UOTUfkG8RUWFo

Thanks for reaching out to Amazon Forums. In addition to following the steps previously indicated by other members of the community regarding the requirements for closing the account, in case you meet the criteria and you still have issues, I recommend opening another case with ourSeller Support team since I see that the case you mention is linked to disbursements.

Let me know if you need further assistance. 

Best,

Nano

00
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user profile
Seller_UOTUfkG8RUWFo

I want to close my Amazon account, I opened a case but no one replied.

I don't want to continue running Amazon due to my personal health, and I desperately want to close my Amazon account; I have some questions about the close dates . I opened a case in the help center, but a week passed and no one from the seller support team got back to me.

Can you help me?

Case ID: 15804183821

67 views
10 replies
Tags:Account Health
00
Reply
user profile
Seller_UOTUfkG8RUWFo

I want to close my Amazon account, I opened a case but no one replied.

I don't want to continue running Amazon due to my personal health, and I desperately want to close my Amazon account; I have some questions about the close dates . I opened a case in the help center, but a week passed and no one from the seller support team got back to me.

Can you help me?

Case ID: 15804183821

Tags:Account Health
00
67 views
10 replies
Reply
user profile

I want to close my Amazon account, I opened a case but no one replied.

by Seller_UOTUfkG8RUWFo

I don't want to continue running Amazon due to my personal health, and I desperately want to close my Amazon account; I have some questions about the close dates . I opened a case in the help center, but a week passed and no one from the seller support team got back to me.

Can you help me?

Case ID: 15804183821

Tags:Account Health
00
67 views
10 replies
Reply
10 replies
10 replies
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user profile
Seller_LImVvUWeyiCfQ

Here's the link outlining the process:

Close your seller account

Note that only accounts in good standing may be closed. If your account is deactivated due to a policy violation, you'll need to resolve that first.

00
user profile
Seller_nRFmxiQg4EGrw

To close an account, it must be in good standing; no outstanding violations or complaints.

You must have removed all inventory from FBA.

You must wait at least 90 days after your last order was delivered.

Meanwhile, downgrade your account to individual, and remove any FBA inventory if applicable. Close and delete all of your listings.

At that point, whether your account is fully "Closed" or not is mostly moot; as you won't be paying anything or doing any business.

00
user profile
Seller_UOTUfkG8RUWFo

@Nikki_Amazon

Hi, My Case ID: 15804183821,It almost 2 weeks have passed and no reply from the seller support team.

Could you help me ?

Thanks!

00
user profile
Nano_Amazon

Hello @Seller_UOTUfkG8RUWFo

Thanks for reaching out to Amazon Forums. In addition to following the steps previously indicated by other members of the community regarding the requirements for closing the account, in case you meet the criteria and you still have issues, I recommend opening another case with ourSeller Support team since I see that the case you mention is linked to disbursements.

Let me know if you need further assistance. 

Best,

Nano

00
Follow this discussion to be notified of new activity
user profile
Seller_LImVvUWeyiCfQ

Here's the link outlining the process:

Close your seller account

Note that only accounts in good standing may be closed. If your account is deactivated due to a policy violation, you'll need to resolve that first.

00
user profile
Seller_LImVvUWeyiCfQ

Here's the link outlining the process:

Close your seller account

Note that only accounts in good standing may be closed. If your account is deactivated due to a policy violation, you'll need to resolve that first.

00
Reply
user profile
Seller_nRFmxiQg4EGrw

To close an account, it must be in good standing; no outstanding violations or complaints.

You must have removed all inventory from FBA.

You must wait at least 90 days after your last order was delivered.

Meanwhile, downgrade your account to individual, and remove any FBA inventory if applicable. Close and delete all of your listings.

At that point, whether your account is fully "Closed" or not is mostly moot; as you won't be paying anything or doing any business.

00
user profile
Seller_nRFmxiQg4EGrw

To close an account, it must be in good standing; no outstanding violations or complaints.

You must have removed all inventory from FBA.

You must wait at least 90 days after your last order was delivered.

Meanwhile, downgrade your account to individual, and remove any FBA inventory if applicable. Close and delete all of your listings.

At that point, whether your account is fully "Closed" or not is mostly moot; as you won't be paying anything or doing any business.

00
Reply
user profile
Seller_UOTUfkG8RUWFo

@Nikki_Amazon

Hi, My Case ID: 15804183821,It almost 2 weeks have passed and no reply from the seller support team.

Could you help me ?

Thanks!

00
user profile
Seller_UOTUfkG8RUWFo

@Nikki_Amazon

Hi, My Case ID: 15804183821,It almost 2 weeks have passed and no reply from the seller support team.

Could you help me ?

Thanks!

00
Reply
user profile
Nano_Amazon

Hello @Seller_UOTUfkG8RUWFo

Thanks for reaching out to Amazon Forums. In addition to following the steps previously indicated by other members of the community regarding the requirements for closing the account, in case you meet the criteria and you still have issues, I recommend opening another case with ourSeller Support team since I see that the case you mention is linked to disbursements.

Let me know if you need further assistance. 

Best,

Nano

00
user profile
Nano_Amazon

Hello @Seller_UOTUfkG8RUWFo

Thanks for reaching out to Amazon Forums. In addition to following the steps previously indicated by other members of the community regarding the requirements for closing the account, in case you meet the criteria and you still have issues, I recommend opening another case with ourSeller Support team since I see that the case you mention is linked to disbursements.

Let me know if you need further assistance. 

Best,

Nano

00
Reply
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