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Seller_iFzXrqb0ohzg8

Product Review and Message on Seller Feedback not getting Removed as per Amazon Seller Review Guidelines

Hello Amazon Seller Support,

@Jurgen_Amazon @Sunnie_Amazon

Please help us with the negative feedback left for order 702-9103134-3637821.

The buyer requested a replacement part through Seller Feedback but left a 2-star rating, which violates Amazon's guidelines.

The review stands as - "The rail broke down right after the assembly, need a replacement for the broken rail"

We even tried the seller feedback removal option, however, as always the system rejected it at the same very moment and our case was closed.

We kindly request you remove this Seller Feedback under the Amazon Seller Feedback Removal Guideline of "- Entire feedback comment is a product review"

imgimg

Thank you very much for your time and consideration in removing this feedback.

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3 replies
Tags:Buyer messages, Product reviews
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Seller_iFzXrqb0ohzg8

Product Review and Message on Seller Feedback not getting Removed as per Amazon Seller Review Guidelines

Hello Amazon Seller Support,

@Jurgen_Amazon @Sunnie_Amazon

Please help us with the negative feedback left for order 702-9103134-3637821.

The buyer requested a replacement part through Seller Feedback but left a 2-star rating, which violates Amazon's guidelines.

The review stands as - "The rail broke down right after the assembly, need a replacement for the broken rail"

We even tried the seller feedback removal option, however, as always the system rejected it at the same very moment and our case was closed.

We kindly request you remove this Seller Feedback under the Amazon Seller Feedback Removal Guideline of "- Entire feedback comment is a product review"

imgimg

Thank you very much for your time and consideration in removing this feedback.

Tags:Buyer messages, Product reviews
00
15 views
3 replies
Reply
3 replies
user profile
Ricardo_Amazon

Hello @Seller_iFzXrqb0ohzg8,

I'd like to share that I agree this falls under product review. Feedback has been removed.

Ricardo.

10
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Seller_iFzXrqb0ohzg8

Product Review and Message on Seller Feedback not getting Removed as per Amazon Seller Review Guidelines

Hello Amazon Seller Support,

@Jurgen_Amazon @Sunnie_Amazon

Please help us with the negative feedback left for order 702-9103134-3637821.

The buyer requested a replacement part through Seller Feedback but left a 2-star rating, which violates Amazon's guidelines.

The review stands as - "The rail broke down right after the assembly, need a replacement for the broken rail"

We even tried the seller feedback removal option, however, as always the system rejected it at the same very moment and our case was closed.

We kindly request you remove this Seller Feedback under the Amazon Seller Feedback Removal Guideline of "- Entire feedback comment is a product review"

imgimg

Thank you very much for your time and consideration in removing this feedback.

15 views
3 replies
Tags:Buyer messages, Product reviews
00
Reply
user profile
Seller_iFzXrqb0ohzg8

Product Review and Message on Seller Feedback not getting Removed as per Amazon Seller Review Guidelines

Hello Amazon Seller Support,

@Jurgen_Amazon @Sunnie_Amazon

Please help us with the negative feedback left for order 702-9103134-3637821.

The buyer requested a replacement part through Seller Feedback but left a 2-star rating, which violates Amazon's guidelines.

The review stands as - "The rail broke down right after the assembly, need a replacement for the broken rail"

We even tried the seller feedback removal option, however, as always the system rejected it at the same very moment and our case was closed.

We kindly request you remove this Seller Feedback under the Amazon Seller Feedback Removal Guideline of "- Entire feedback comment is a product review"

imgimg

Thank you very much for your time and consideration in removing this feedback.

Tags:Buyer messages, Product reviews
00
15 views
3 replies
Reply
user profile

Product Review and Message on Seller Feedback not getting Removed as per Amazon Seller Review Guidelines

by Seller_iFzXrqb0ohzg8

Hello Amazon Seller Support,

@Jurgen_Amazon @Sunnie_Amazon

Please help us with the negative feedback left for order 702-9103134-3637821.

The buyer requested a replacement part through Seller Feedback but left a 2-star rating, which violates Amazon's guidelines.

The review stands as - "The rail broke down right after the assembly, need a replacement for the broken rail"

We even tried the seller feedback removal option, however, as always the system rejected it at the same very moment and our case was closed.

We kindly request you remove this Seller Feedback under the Amazon Seller Feedback Removal Guideline of "- Entire feedback comment is a product review"

imgimg

Thank you very much for your time and consideration in removing this feedback.

Tags:Buyer messages, Product reviews
00
15 views
3 replies
Reply
3 replies
3 replies
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Ricardo_Amazon

Hello @Seller_iFzXrqb0ohzg8,

I'd like to share that I agree this falls under product review. Feedback has been removed.

Ricardo.

10
Follow this discussion to be notified of new activity
user profile
Ricardo_Amazon

Hello @Seller_iFzXrqb0ohzg8,

I'd like to share that I agree this falls under product review. Feedback has been removed.

Ricardo.

10
user profile
Ricardo_Amazon

Hello @Seller_iFzXrqb0ohzg8,

I'd like to share that I agree this falls under product review. Feedback has been removed.

Ricardo.

10
Reply
Follow this discussion to be notified of new activity