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Seller_a3RPOrXiShk0I

CUSTOMER ISSUE

Dear Amazon Team,

i am going to raised 1 complaint against customer we have 1 customer who has ordered 3 same items with in 20 days with the mentioned order id 1. 403-8776977-4851523, order date- (19-11-2024) 2nd order id 403-5529830-9325135 order date (3-12-2024) in which 2 she has already rejected, and 3rd order we have just received now with order id 403-9859707-6858750 order date (10-12-2024). evert time she ordered the product on COD and after receiving the order she has cancelled it. This is to inform you that we will not dispatch her today's order, and we will cancel her order also.

please look into this matter and do the needful.

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Seller_a3RPOrXiShk0I

CUSTOMER ISSUE

Dear Amazon Team,

i am going to raised 1 complaint against customer we have 1 customer who has ordered 3 same items with in 20 days with the mentioned order id 1. 403-8776977-4851523, order date- (19-11-2024) 2nd order id 403-5529830-9325135 order date (3-12-2024) in which 2 she has already rejected, and 3rd order we have just received now with order id 403-9859707-6858750 order date (10-12-2024). evert time she ordered the product on COD and after receiving the order she has cancelled it. This is to inform you that we will not dispatch her today's order, and we will cancel her order also.

please look into this matter and do the needful.

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Sakura_Amazon_

Hello @Olive_Cases,

This is Sakura from Amazon. Welcome to the Seller Forums.

Please remember that Amazon Seller Forums are a community to share experiences with other Selling Partners. If you want to contact Selling Support, you can create a case by clicking the Help button in the top right corner.

Have you already reported it to Seller Support ?

Regards,

Sakura

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Seller_a3RPOrXiShk0I

CUSTOMER ISSUE

Dear Amazon Team,

i am going to raised 1 complaint against customer we have 1 customer who has ordered 3 same items with in 20 days with the mentioned order id 1. 403-8776977-4851523, order date- (19-11-2024) 2nd order id 403-5529830-9325135 order date (3-12-2024) in which 2 she has already rejected, and 3rd order we have just received now with order id 403-9859707-6858750 order date (10-12-2024). evert time she ordered the product on COD and after receiving the order she has cancelled it. This is to inform you that we will not dispatch her today's order, and we will cancel her order also.

please look into this matter and do the needful.

15 views
1 reply
00
Reply
user profile
Seller_a3RPOrXiShk0I

CUSTOMER ISSUE

Dear Amazon Team,

i am going to raised 1 complaint against customer we have 1 customer who has ordered 3 same items with in 20 days with the mentioned order id 1. 403-8776977-4851523, order date- (19-11-2024) 2nd order id 403-5529830-9325135 order date (3-12-2024) in which 2 she has already rejected, and 3rd order we have just received now with order id 403-9859707-6858750 order date (10-12-2024). evert time she ordered the product on COD and after receiving the order she has cancelled it. This is to inform you that we will not dispatch her today's order, and we will cancel her order also.

please look into this matter and do the needful.

00
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1 reply
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CUSTOMER ISSUE

by Seller_a3RPOrXiShk0I

Dear Amazon Team,

i am going to raised 1 complaint against customer we have 1 customer who has ordered 3 same items with in 20 days with the mentioned order id 1. 403-8776977-4851523, order date- (19-11-2024) 2nd order id 403-5529830-9325135 order date (3-12-2024) in which 2 she has already rejected, and 3rd order we have just received now with order id 403-9859707-6858750 order date (10-12-2024). evert time she ordered the product on COD and after receiving the order she has cancelled it. This is to inform you that we will not dispatch her today's order, and we will cancel her order also.

please look into this matter and do the needful.

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Sakura_Amazon_

Hello @Olive_Cases,

This is Sakura from Amazon. Welcome to the Seller Forums.

Please remember that Amazon Seller Forums are a community to share experiences with other Selling Partners. If you want to contact Selling Support, you can create a case by clicking the Help button in the top right corner.

Have you already reported it to Seller Support ?

Regards,

Sakura

00
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user profile
Sakura_Amazon_

Hello @Olive_Cases,

This is Sakura from Amazon. Welcome to the Seller Forums.

Please remember that Amazon Seller Forums are a community to share experiences with other Selling Partners. If you want to contact Selling Support, you can create a case by clicking the Help button in the top right corner.

Have you already reported it to Seller Support ?

Regards,

Sakura

00
user profile
Sakura_Amazon_

Hello @Olive_Cases,

This is Sakura from Amazon. Welcome to the Seller Forums.

Please remember that Amazon Seller Forums are a community to share experiences with other Selling Partners. If you want to contact Selling Support, you can create a case by clicking the Help button in the top right corner.

Have you already reported it to Seller Support ?

Regards,

Sakura

00
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