Vaild invoice rejected
discussion.im trying to get ungated on Cetaphil, I submitted an order receipt instead of an invoice. So I ordered from a diffrent supplier and sent photos of the new stock (diffrent product same brand) and a vaild invoice. But I still keep getting rejected and the only registered I get is that is not a valid document. Has anyone else had this issue when trying to send an invoice in?
Vaild invoice rejected
discussion.im trying to get ungated on Cetaphil, I submitted an order receipt instead of an invoice. So I ordered from a diffrent supplier and sent photos of the new stock (diffrent product same brand) and a vaild invoice. But I still keep getting rejected and the only registered I get is that is not a valid document. Has anyone else had this issue when trying to send an invoice in?
1 reply
Julia_Amzn
Hello @Seller_oAsXx3ofKZqPm,
Could you please review the Invoice Requirements (PDF) and confirm that your invoice meets all requirements?
Best regards,
Julia.
