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Seller_2cYvBIAXg9IKN

Restocking Fee Issue

Hello Amazon

Im running into an issue where customers are returning used and damaged goods but when i go to charge restocking fees, they are already Prior refunded when the item is scanned into the shipping carrier. What can i do about this issue as it is causing me to lose lots of inventory and money due to customers getting away with trashing my goods and getting refunds in full.

@Steve_Amazon @Quincy_Amazon @Cooper_Amazon @Micah_Amazon @Yvett_Amzn @Jadore_Amazon

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Seller_2cYvBIAXg9IKN

Restocking Fee Issue

Hello Amazon

Im running into an issue where customers are returning used and damaged goods but when i go to charge restocking fees, they are already Prior refunded when the item is scanned into the shipping carrier. What can i do about this issue as it is causing me to lose lots of inventory and money due to customers getting away with trashing my goods and getting refunds in full.

@Steve_Amazon @Quincy_Amazon @Cooper_Amazon @Micah_Amazon @Yvett_Amzn @Jadore_Amazon

10
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Seller_2cYvBIAXg9IKN

Restocking Fee Issue

Hello Amazon

Im running into an issue where customers are returning used and damaged goods but when i go to charge restocking fees, they are already Prior refunded when the item is scanned into the shipping carrier. What can i do about this issue as it is causing me to lose lots of inventory and money due to customers getting away with trashing my goods and getting refunds in full.

@Steve_Amazon @Quincy_Amazon @Cooper_Amazon @Micah_Amazon @Yvett_Amzn @Jadore_Amazon

38 views
1 reply
10
Reply
user profile
Seller_2cYvBIAXg9IKN

Restocking Fee Issue

Hello Amazon

Im running into an issue where customers are returning used and damaged goods but when i go to charge restocking fees, they are already Prior refunded when the item is scanned into the shipping carrier. What can i do about this issue as it is causing me to lose lots of inventory and money due to customers getting away with trashing my goods and getting refunds in full.

@Steve_Amazon @Quincy_Amazon @Cooper_Amazon @Micah_Amazon @Yvett_Amzn @Jadore_Amazon

10
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Restocking Fee Issue

by Seller_2cYvBIAXg9IKN

Hello Amazon

Im running into an issue where customers are returning used and damaged goods but when i go to charge restocking fees, they are already Prior refunded when the item is scanned into the shipping carrier. What can i do about this issue as it is causing me to lose lots of inventory and money due to customers getting away with trashing my goods and getting refunds in full.

@Steve_Amazon @Quincy_Amazon @Cooper_Amazon @Micah_Amazon @Yvett_Amzn @Jadore_Amazon

Manage Buyer Experience
Tags:Refunds
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SEAmod
In reply to: Seller_2cYvBIAXg9IKN’s post

Hi @Seller_2cYvBIAXg9IKN

You can file a SAFE-T claim for the order. Below is a link to a post made by one of my colleagues with instructions.

If you find the information there useful, you may want to bookmark that thread.

Susan

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user profile
SEAmod
In reply to: Seller_2cYvBIAXg9IKN’s post

Hi @Seller_2cYvBIAXg9IKN

You can file a SAFE-T claim for the order. Below is a link to a post made by one of my colleagues with instructions.

If you find the information there useful, you may want to bookmark that thread.

Susan

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