Listing blocked for policy violation - have been selling this for 4 years
ASIN B085TB18HS
There is no reason given and on the account health page it wants me to submit documentation to prove I have addressed the policy violation - but doesn't tell me what the violation is.
This is an old listing that has been selling for years and I have many other products that are almost identical that are still selling and not blocked. Not sure what happened. I have created a case but usually I will just receive a stock reply after a day or so and then have to go back again and ask for a proper reply.
Any advice or help would be appreciated.
Listing blocked for policy violation - have been selling this for 4 years
ASIN B085TB18HS
There is no reason given and on the account health page it wants me to submit documentation to prove I have addressed the policy violation - but doesn't tell me what the violation is.
This is an old listing that has been selling for years and I have many other products that are almost identical that are still selling and not blocked. Not sure what happened. I have created a case but usually I will just receive a stock reply after a day or so and then have to go back again and ask for a proper reply.
Any advice or help would be appreciated.
13 replies
Seller_OvL8C4BJWiuS9
Have you checked your performance notices for any kind of notification?
Seller_iobipI6xASRkh
Find your performance notification and post it here (removing personal info)
Levi_Dylan_Amazon
Hello @Seller_X8SJnMVGRTE5x,
Thank you for posting on the seller forums.
ASIN B085TB18HS
There is no reason given and on the account health page it wants me to submit documentation to prove I have addressed the policy violation - but doesn't tell me what the violation is.
I see that you have an ASIN that is restricted and you are seeking guidance as to why and what steps are required to get this resolved. I would like to take a look and see how I can help.
To provide the best assistance, I will need more information. Can you please share with me the case ID you created? This way, I can work with our partner teams to understand what the issue is and what available next steps you have.
I look forward to your reply. The forums community and I are here to support you.
Wishing you the best,
LeviDylan
