Product inactive for being "out of stock" despite being in stock on FBA
I have a couple listings that have been having problems for weeks, first they scattered out of the parent ASIN, and no excel file or webpage upload reunited them, I was told by ss that the ASINs were not valid child variations, which I do not understand as they were originally created as child variations, and were never meant to be standalones, but were active as standalones since I have FBA inventory. However yesterday, despite still showing on stock and available(not reserved or inbound) my listings started showing as inactive(out of stock). I am not sure how I should proceed, I have contacted ss but they have not been effective, I saw some advice that deleting the listing, and then reuploading it could help, however that has not changed anything either. This is so frustrating since I had a deal going on right now, and these listings were my best sellers, and it seems like a glitch is the whole issue and I cannot do something to fix it.
Product inactive for being "out of stock" despite being in stock on FBA
I have a couple listings that have been having problems for weeks, first they scattered out of the parent ASIN, and no excel file or webpage upload reunited them, I was told by ss that the ASINs were not valid child variations, which I do not understand as they were originally created as child variations, and were never meant to be standalones, but were active as standalones since I have FBA inventory. However yesterday, despite still showing on stock and available(not reserved or inbound) my listings started showing as inactive(out of stock). I am not sure how I should proceed, I have contacted ss but they have not been effective, I saw some advice that deleting the listing, and then reuploading it could help, however that has not changed anything either. This is so frustrating since I had a deal going on right now, and these listings were my best sellers, and it seems like a glitch is the whole issue and I cannot do something to fix it.
1 reply
Seller_ouuXhS8ZWmF7U
Hi there! Have you solved your issue now? If so, how?
I'm having a similar one. I de-listed and re-listed my product to clear a technical bug. Now, I have part of my inventory reserved/stranded and the new arrival shows as available but the product is still "out of stock". I don't understand why.