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Seller_AM99fTmqsHuIb

How to raise a case for refund fees?

Hello all,

Last week i converted my Pro account in to the Individual as i haven’t started selling anything yet since created the seller account.
I have paid account fees for last 3-4 month which i would like to get refund if possible.
Can you please suggest how to contact them? How to raise a case? I tried to look in the help section but couldn’t find anything.

Cheers,

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Seller_AM99fTmqsHuIb

How to raise a case for refund fees?

Hello all,

Last week i converted my Pro account in to the Individual as i haven’t started selling anything yet since created the seller account.
I have paid account fees for last 3-4 month which i would like to get refund if possible.
Can you please suggest how to contact them? How to raise a case? I tried to look in the help section but couldn’t find anything.

Cheers,

00
48 views
4 replies
Reply
4 replies
user profile
Jessica_Amazon_

Hello,

Thank you for your post.

In your seller account you need to click on help at the end of any page. On the page that opens and at the end of the page there is the option “Need more help?”. You will need to click on this and follow the steps to create a case.

I cannot guarantee that you will be refunded as these decisions are made on a case by case basis.

Thank you,
Jessica

00
user profile
Jessica_Amazon_

Hello,

Thank you for your reply.

At the end of that page there will be a link Or, browse for your issue in the menu . You will need to click on this and then select ‘Your account’ and ‘Other account issues’ from the screen that is displayed. This will allow you to create a case.

Thanks,
Jessica

Edit: Thanks Tracey!

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Seller_AM99fTmqsHuIb

How to raise a case for refund fees?

Hello all,

Last week i converted my Pro account in to the Individual as i haven’t started selling anything yet since created the seller account.
I have paid account fees for last 3-4 month which i would like to get refund if possible.
Can you please suggest how to contact them? How to raise a case? I tried to look in the help section but couldn’t find anything.

Cheers,

48 views
4 replies
00
Reply
user profile
Seller_AM99fTmqsHuIb

How to raise a case for refund fees?

Hello all,

Last week i converted my Pro account in to the Individual as i haven’t started selling anything yet since created the seller account.
I have paid account fees for last 3-4 month which i would like to get refund if possible.
Can you please suggest how to contact them? How to raise a case? I tried to look in the help section but couldn’t find anything.

Cheers,

00
48 views
4 replies
Reply
user profile

How to raise a case for refund fees?

by Seller_AM99fTmqsHuIb

Hello all,

Last week i converted my Pro account in to the Individual as i haven’t started selling anything yet since created the seller account.
I have paid account fees for last 3-4 month which i would like to get refund if possible.
Can you please suggest how to contact them? How to raise a case? I tried to look in the help section but couldn’t find anything.

Cheers,

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00
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Jessica_Amazon_

Hello,

Thank you for your post.

In your seller account you need to click on help at the end of any page. On the page that opens and at the end of the page there is the option “Need more help?”. You will need to click on this and follow the steps to create a case.

I cannot guarantee that you will be refunded as these decisions are made on a case by case basis.

Thank you,
Jessica

00
user profile
Jessica_Amazon_

Hello,

Thank you for your reply.

At the end of that page there will be a link Or, browse for your issue in the menu . You will need to click on this and then select ‘Your account’ and ‘Other account issues’ from the screen that is displayed. This will allow you to create a case.

Thanks,
Jessica

Edit: Thanks Tracey!

20
Follow this discussion to be notified of new activity
user profile
Jessica_Amazon_

Hello,

Thank you for your post.

In your seller account you need to click on help at the end of any page. On the page that opens and at the end of the page there is the option “Need more help?”. You will need to click on this and follow the steps to create a case.

I cannot guarantee that you will be refunded as these decisions are made on a case by case basis.

Thank you,
Jessica

00
user profile
Jessica_Amazon_

Hello,

Thank you for your post.

In your seller account you need to click on help at the end of any page. On the page that opens and at the end of the page there is the option “Need more help?”. You will need to click on this and follow the steps to create a case.

I cannot guarantee that you will be refunded as these decisions are made on a case by case basis.

Thank you,
Jessica

00
Reply
user profile
Jessica_Amazon_

Hello,

Thank you for your reply.

At the end of that page there will be a link Or, browse for your issue in the menu . You will need to click on this and then select ‘Your account’ and ‘Other account issues’ from the screen that is displayed. This will allow you to create a case.

Thanks,
Jessica

Edit: Thanks Tracey!

20
user profile
Jessica_Amazon_

Hello,

Thank you for your reply.

At the end of that page there will be a link Or, browse for your issue in the menu . You will need to click on this and then select ‘Your account’ and ‘Other account issues’ from the screen that is displayed. This will allow you to create a case.

Thanks,
Jessica

Edit: Thanks Tracey!

20
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