Missing items from my inbound shipment fba
Hello,
I have been a long term seller on Amazon FBA since more than 10+ years.
Some of my units have been missing upon Amazon loading the shipment (inbound). I have opened an investigation/case with Amazon seller support since April 3rd but still haven’t had anything back yet. This is really stressing me out as I need a response to where my inventory has gone missing by FBA.
Could anyone please help and advise how long does a case like this take to resolve?
Missing items from my inbound shipment fba
Hello,
I have been a long term seller on Amazon FBA since more than 10+ years.
Some of my units have been missing upon Amazon loading the shipment (inbound). I have opened an investigation/case with Amazon seller support since April 3rd but still haven’t had anything back yet. This is really stressing me out as I need a response to where my inventory has gone missing by FBA.
Could anyone please help and advise how long does a case like this take to resolve?
2 replies
Jameson_Amazon
Hi @Seller_OdtEt94T0pAFy,
Thank you for reaching out about this! I apologize for the frustration this situation has caused.
When you have a moment, can you please send me your case IDs for this? I'd be happy to take a further look into that case to see how I can best help here!
Thanks again,
Jameson
