Can't see my listings - red exclamation mark
Hi, i would love if Amazon Seller Support could take on this, I recently created an account and completed the interview process, but my account still displays a "verification in progress" status despite having finished the verification steps and having my account reopened.
I can list, but I can't see my listings as if i was a buyer, my listings are ghosted to the public.
I received an email that explained that
"Your account has been deactivated because you may have outstanding document or information requests in your Seller Central account.Until you respond to all outstanding requests and submit the required entries in Seller Central, you will continue to have limited access to your selling account."
The problem is I cannot find the option to address this or locate any pending documents, as I have already submitted all required information.
Best regards
@Jona_Amazon
Can't see my listings - red exclamation mark
Hi, i would love if Amazon Seller Support could take on this, I recently created an account and completed the interview process, but my account still displays a "verification in progress" status despite having finished the verification steps and having my account reopened.
I can list, but I can't see my listings as if i was a buyer, my listings are ghosted to the public.
I received an email that explained that
"Your account has been deactivated because you may have outstanding document or information requests in your Seller Central account.Until you respond to all outstanding requests and submit the required entries in Seller Central, you will continue to have limited access to your selling account."
The problem is I cannot find the option to address this or locate any pending documents, as I have already submitted all required information.
Best regards
@Jona_Amazon