8541 on Item Type Keyword Issue
We have received the following error however it won't let us change it.. please help.
8541: The value 'ABRASIVES' specified cannot be used as it conflicts with the value 'CLEANING_AGENT' for ASIN 'B0BD1FHV8F' in the Amazon catalog. If this is ASIN 'B0BD1FHV8F', update the value to match the ASIN data. If this is a different product, update identifying information (UPC/EAN/Part Number/etc.).
We been told to "Kindly note that you had to update the item type keyword as per the existing browse node. You are facing 8541 error as the item type keyword does not belong to existing browse node. " however we are not able to update the item type keyword at all
Case ID: ID 15457978921
8541 on Item Type Keyword Issue
We have received the following error however it won't let us change it.. please help.
8541: The value 'ABRASIVES' specified cannot be used as it conflicts with the value 'CLEANING_AGENT' for ASIN 'B0BD1FHV8F' in the Amazon catalog. If this is ASIN 'B0BD1FHV8F', update the value to match the ASIN data. If this is a different product, update identifying information (UPC/EAN/Part Number/etc.).
We been told to "Kindly note that you had to update the item type keyword as per the existing browse node. You are facing 8541 error as the item type keyword does not belong to existing browse node. " however we are not able to update the item type keyword at all
Case ID: ID 15457978921
5 replies
Glenn_Amazon
Hi there @Seller_LmoT0g3TqqENK,
I've reviewed your case and it appears this product is correctly under the following browse node:
Health & Household›Household Supplies›Household Cleaning›Metal Polishes
You can continue to appeal but the browse node you are are attempting to use doesn't match the product type for this product. Please let me know if you have more questions or want to appeal further. Thank you.
-Glenn
