A-Z Denied incorrectly - no option to even talk to anyone about it
204-4941161-4245124
Buyer did not contact us - 1 reason no A-Z should have been allowed
Buyer claims the item 'did not fit' - should have been directed to return via the returns process
Claim granted, appeal denied
How can this be allowed???
@Ezra_Amazon@Winston_Amazon Can anyone help?
There used to be an email address to contact when the A-Z appeal has been denied incorrectly - is it still working? If so - what is it?
A-Z Denied incorrectly - no option to even talk to anyone about it
204-4941161-4245124
Buyer did not contact us - 1 reason no A-Z should have been allowed
Buyer claims the item 'did not fit' - should have been directed to return via the returns process
Claim granted, appeal denied
How can this be allowed???
@Ezra_Amazon@Winston_Amazon Can anyone help?
There used to be an email address to contact when the A-Z appeal has been denied incorrectly - is it still working? If so - what is it?
3 replies
Spencer_Amazon
Hello @Seller_abTsmQFPZV3Uc,
I looked into your claim and saw you appealed it indeed.
Can you open a case with Seller Support appealing the rejection of your appeal with all the reasons you feel it is incorrect.
Once done you can share the case ID with me and I will forward it to our partner team.
Regards, Spencer
A-Z Denied incorrectly - no option to even talk to anyone about it
204-4941161-4245124
Buyer did not contact us - 1 reason no A-Z should have been allowed
Buyer claims the item 'did not fit' - should have been directed to return via the returns process
Claim granted, appeal denied
How can this be allowed???
@Ezra_Amazon@Winston_Amazon Can anyone help?
There used to be an email address to contact when the A-Z appeal has been denied incorrectly - is it still working? If so - what is it?
A-Z Denied incorrectly - no option to even talk to anyone about it
204-4941161-4245124
Buyer did not contact us - 1 reason no A-Z should have been allowed
Buyer claims the item 'did not fit' - should have been directed to return via the returns process
Claim granted, appeal denied
How can this be allowed???
@Ezra_Amazon@Winston_Amazon Can anyone help?
There used to be an email address to contact when the A-Z appeal has been denied incorrectly - is it still working? If so - what is it?
A-Z Denied incorrectly - no option to even talk to anyone about it
204-4941161-4245124
Buyer did not contact us - 1 reason no A-Z should have been allowed
Buyer claims the item 'did not fit' - should have been directed to return via the returns process
Claim granted, appeal denied
How can this be allowed???
@Ezra_Amazon@Winston_Amazon Can anyone help?
There used to be an email address to contact when the A-Z appeal has been denied incorrectly - is it still working? If so - what is it?
3 replies
3 replies
Spencer_Amazon
Hello @Seller_abTsmQFPZV3Uc,
I looked into your claim and saw you appealed it indeed.
Can you open a case with Seller Support appealing the rejection of your appeal with all the reasons you feel it is incorrect.
Once done you can share the case ID with me and I will forward it to our partner team.
Regards, Spencer
Spencer_Amazon
Hello @Seller_abTsmQFPZV3Uc,
I looked into your claim and saw you appealed it indeed.
Can you open a case with Seller Support appealing the rejection of your appeal with all the reasons you feel it is incorrect.
Once done you can share the case ID with me and I will forward it to our partner team.
Regards, Spencer
Spencer_Amazon
Hello @Seller_abTsmQFPZV3Uc,
I looked into your claim and saw you appealed it indeed.
Can you open a case with Seller Support appealing the rejection of your appeal with all the reasons you feel it is incorrect.
Once done you can share the case ID with me and I will forward it to our partner team.
Regards, Spencer
